Administrative Assistant

About the Role

Exceptional Roofing is a commercial roofing contractor based in Murray, KY, serving clients across Kentucky, Tennessee, Missouri, Illinois, Arkansas, and Mississippi. We’re looking for an organized, dependable Administrative Assistant to support our ownership and operations team.

This is primarily an office and support role. Most of your day will be spent keeping things organized, communicating with clients, and making sure nothing falls through the cracks — but it’s a small, hands-on company, and some days include light physical work around the shop, the warehouse, or a job site.

What You’ll Do

• Keep schedules, files, and project documentation organized and current
• Communicate with clients by phone and email — answering questions, confirming appointments, and following up
• Track and maintain inventory records — logging materials in and out, keeping counts accurate, and flagging low stock before it becomes a problem
• Help with light hands-on tasks as needed: organizing and staging materials, loading and unloading supplies, setting up for meetings, and general upkeep around the shop
• Prepare documents, proposals, and correspondence
• Enter and maintain information in our project management and CRM systems
• Travel with ownership to client meetings and job sites as needed
• Handle general office tasks and support the team wherever needed

What We’re Looking For

• Strong organizational skills and attention to detail
• Comfortable talking with customers by phone and email in a professional, friendly way
• Working knowledge of Microsoft Office (Word, Excel, Outlook)
• Some familiarity with AI tools (ChatGPT, Claude, or similar) — we use them daily and will train you further
• A valid driver’s license and a clean driving record
• Willingness to travel for client meetings, including long days and occasional overnight stays
• Able to lift up to 40 lbs occasionally and comfortable being on your feet for stretches of the day
• Reliable, self-directed, and able to keep moving without constant supervision

Nice to Have

• 1–2 years of office or administrative experience
• Inventory or stockroom experience — tracking materials, cycle counts, or purchase orders
• Experience in construction, contracting, or a trades-related office
• Familiarity with CRM software

Schedule & Location

On-site at our Murray, KY office, Monday through Friday. Travel is occasional rather than weekly, for client meetings and site visits. This is not a roofing crew position — no roof work or heavy construction labor — but you should be comfortable pitching in on light physical tasks when the day calls for it.