BDC Customer Engagement & Compliance Coordinator
•Today
| Verified Pay check_circle | Provided by the employer$40000 - $50000 per year |
|---|---|
| Hours | Full-time |
| Location | Cathedral City, California |
About this job
Job Description
Job Description
Customer Engagement & Compliance Coordinator
Palm Springs Nissan | Palm Springs, CA
Job Type: Full-time (In-person)
Compensation: Competitive Base Salary + Performance Bonuses
Job Type: Full-time (In-person)
Compensation: Competitive Base Salary + Performance Bonuses
Why Palm Springs Nissan?
At Palm Springs Nissan, we have built an unmatched reputation for doing good business through state-of-the-art digital marketing and a customer-first philosophy. We don't just hire for jobs; we invest in careers. With a dedicated commitment to internal promotions and an aggressive, best-in-industry pay program, your hard work and top performance will be directly rewarded. We are looking for a highly motivated, customer-centric professional to bridge the gap between our digital reputation and our showroom floor. If you excel at turning online interactions into real-world relationships, we want to hear from you.
Key Responsibilities:
- Manage Online Reputation: Monitor and oversee dealer reviews across primary platforms including Google, Yelp, and specialized automotive sites.
- Resolve Customer Feedback: Contact customers regarding their experiences, directly addressing issues and collaborating with the management team to deploy timely resolutions.
- Boost Showroom Traffic: Assist the Sales and Internet teams with digital inquiries to maximize customer visits and showroom appointments.
- Maintain Compliance: Ensure all digital communications and customer resolutions align with company standards and brand compliance guidelines.
What You Bring to the Team:
- Customer-First Mindset: Exceptional communication skills with a proven track record of handling customer service scenarios with empathy and professionalism.
- Digital Literacy: Comfort navigating social media, online review platforms, and customer relationship management (CRM) software.
- Industry Familiarity: Prior experience in the automotive industry is preferred but not required for a candidate with outstanding service skills.
- Drive & Motivation: A self-starter attitude with the organizational skills needed to manage multiple customer threads simultaneously.
What We Provide:
- Top-Tier Compensation: An aggressive pay plan featuring a stable base salary plus performance bonuses that reward top results.
- Comprehensive Benefits: Full medical, dental, vision, disability, and life insurance coverage.
- Retirement Security: 401(k) plan options to help you build for your future.
- Work-Life Balance: Generous paid time off (PTO) and vacation days.
- Professional Culture: A supportive, state-of-the-art workspace backed by strong brand awareness and a major marketing engine.
How to Apply:
Palm Springs Nissan is an equal-opportunity employer and a drug-free workplace. For immediate consideration, apply with your resume today
Nearby locations
Nearby Job Titles
Nursing Assistant Jobs Radiologic Technologist Jobs Services Sales Representative Jobs Truck Driver Jobs Fast Food Preparation Worker JobsNearby Locations
Palm Springs, CA Jobs Palm Desert, CA Jobs Indio, CA Jobs La Quinta, CA Jobs California JobsNearby Companies
U.S. Navy Jobs Care.com Jobs Patriot Conceptions Jobs Babki Jobs HMG Careers JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1308566671 Posted: 2026-10-28 Job Title: Customer Engagement Compliance Coordinator
Your Privacy Choices