Crisis Clinician, Community Crisis Response

Crisis Clinician, Community Crisis Response

Mobile Crisis Response Team | Part-Time, 3rd Shift

Macon, DeWitt, and Piatt Counties, Illinois

Heritage Behavioral Health Center

$23.00–$30.77/hour | Part-time overnight shifts | Two-person team response | Mileage reimbursed

Be the calm in someone's worst moment. Heritage Behavioral Health Center is hiring a part-time, overnight Crisis Clinician for our Mobile Crisis Response Team. You'll respond in person to children, adults, and families in a mental health or substance use crisis, helping them get safe, stabilized, and connected to care. You'll never respond alone: you're paired with a Recovery Support Specialist, with an on-call Crisis Supervisor just a phone call away.

Pay and Schedule

Pay is based on education and licensure:

• Mental Health Professional (MHP): $23.00/hour
• Bachelor's Degree + MHP: $25.00/hour
• Master's Degree: $28.85/hour
• Master's Degree + Licensure (LPC, LSW, LCPC, or LCSW): $30.77/hour

Schedule: Part-time, 3rd shift (overnight), 11:00 p.m. – 7:30 a.m., up to 3 nights per week. May include a weekend or holiday rotation.

Why You'll Love Working Here

• A two-person team model, so you often have a partner in the field
• Consultation from an on-call Crisis Supervisor and Substance Use Consultant whenever you need it
• Work that matters: helping people stay safe and avoid unnecessary hospitalization
• Variety: every shift is different, from homes to emergency departments to community settings
• A part-time schedule that leaves room for school, family, or other commitments
• Mileage reimbursement at the IRS rate for work-related travel
• Comprehensive Mobile Crisis Response Team training, including crisis de-escalation and the I-CAT

Your Role

As the clinician of a two-person Mobile Crisis Response Team, you'll provide community-based crisis intervention to people of all ages across Macon, DeWitt, and Piatt Counties. Calls come from 988, 911-to-988 transfers, the HFS CARES Line, and Heritage's crisis line. You'll respond face-to-face, by phone, or virtually, wherever the person is: at home, in an emergency department, or out in the community.

You'll work closely with the Crisis Call Center, hospitals, law enforcement, the courts, and community providers to make sure every person receives a timely, coordinated, and compassionate response.

What You'll Do

• Provide crisis intervention in person for children, adolescents, and adults
• Facilitate clinical responses alongside your Recovery Support Specialist partner
• Complete clinical assessments, including the I-CAT, substance use screening, and suicide and safety evaluations
• Provide de-escalation, safety planning, and brief counseling, and determine the least restrictive appropriate level of care
• Coordinate with hospitals, emergency services, law enforcement, and community providers to support stabilization and linkage to care
• Consult with emergency department physicians and on-call prescribers about referrals and outcomes
• Assist with involuntary admission processes for adults when needed
• Complete clinical documentation and hand off to Care Coordination for follow-up
• Participate in team debriefs and ongoing training

What You'll Bring

• Ability to stay calm, flexible, and clear-headed in high-stress, unpredictable situations
• Sound independent clinical judgment, and knowing when to call for consultation
• Knowledge of behavioral health diagnoses, including serious mental illness, substance use, and co-occurring disorders
• Understanding of psychiatric and medical services and community resources
• Strong decision-making, problem-solving, and written and verbal communication skills
• Ability to work independently in the field and as part of a multidisciplinary team
• Comfort with electronic health records, Microsoft Word, and Excel

Qualifications

Required:

• Mental Health Professional (MHP) qualification under Illinois Rule 140 (for example, a bachelor's degree in human services, social work, psychology, education, or a related field, or 5 years of clinical behavioral health experience)
• Valid driver's license, reliable transportation, and current automobile insurance
• Ability to travel throughout Macon, DeWitt, and Piatt Counties during overnight hours

Preferred:

• Master's-level Qualified Mental Health Professional (QMHP) credential (QMHPs must obtain licensure within 2 years of employment)
• Experience in crisis services
• Familiarity with the I-CAT and Illinois Mobile Response and Stabilization Services (MRSS)

New to crisis work? If you have a strong behavioral health background, we encourage you to apply. All required crisis training is provided.

About Heritage Behavioral Health Center

Heritage is a mission-driven Certified Community Behavioral Health Clinic with locations in Decatur and Clinton, Illinois, dedicated to improving mental health and substance use care across a multi-county area. 

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!