HR Generalist

Description: We are looking for a skilled HR Generalist to provide day-to-day HR support to Associates and leadership, with a focus on associate relations, onboarding, performance management, and HR operations. This position partners with cross-functional teams to ensure policy compliance, resolve employee concerns, and promote a positive workplace experience in a fast-paced, 24/7 environment.

Responsibilities/skills:
• Serve as a primary HR contact for hourly Associates, providing guidance on HR policies, associate relations, and employee concerns.
• Lead day-one orientation and support onboarding, training, and associate engagement initiatives.
• Manage attendance reporting, disciplinary documentation, performance reviews, hourly pay changes, and leave requests.
• Partner with HR leadership, Payroll, Total Rewards, and Compensation to resolve issues and ensure policy and legal compliance.
• Support associate relations investigations, performance management, and key annual HR initiatives.
• Maintain HR reporting and metrics, including onboarding, exits, and performance compliance.
• Identify and implement process improvements to streamline HR operations and enhance the Associate experience.
• Stay current on employment laws, labor regulations, and HR best practices.
• Support special projects and additional Associate populations or business lines as needed.
• Build strong relationships with Associates and leaders across all shifts in a 24/7 operation.

Qualifications:
• Bachelor’s degree required; Human Resources, Organizational Development, Business, or Management preferred.
• 2+ years of broad HR Coordinator, Specialist, or Generalist experience preferred.
• Strong relationship-building, communication, and customer service skills.
• Ability to navigate ambiguity, exercise sound judgment, and manage multiple priorities independently.
• Knowledge of employment laws, including FMLA, ADA, and leave administration.
• Strong analytical, problem-solving, and continuous improvement skills.
• Proficiency with HRIS systems and the ability to handle confidential information with discretion.
• Demonstrated learning agility, adaptability, accountability, and results orientation.
• Ability to support a 24/7 operation and build relationships with Associates across all shifts.