Computer Support Specialist

JOB-20947 Computer Support Specialists - 25950

Job Duties: 

Assist with the program functions including:

• providing analysis of data,
• create and maintain data dictionaries,
• run and maintain data pipeline processes,
• map existing databases and perform routine database maintenance as specifically directed,
• provide various aspects of general computer support,
• provide training and support for Department of Health staff, providers and consumers

Candidates should be dependable, detail-oriented, and highly motivated individuals able to work in a fast-paced, high-volume office environment. The successful candidate should be willing and able to multitask and move from assignment to assignment as deadlines and priorities change. Knowledge of complex databases and how to learn new processes quickly and efficiently is a must. Must have good interpersonal skills to effectively communicate with both internal and external consumers.

Minimum Qualifications:

• a high school diploma (or equivalent),
• two-year minimum experience working in a professional IT based setting,
• excellent working knowledge of Microsoft Office (specifically Excel, Sharepoint and Access),
• the ability to enter data into, and extract data from, electronic databases,
• the ability to work independently and on a team with different personalities,
• the ability to handle multiple, shifting priorities,
• good interpersonal skills to communicate effectively with internal and external entities

Preferred Qualifications:

• certification in Microsoft Office products
• experience creating and maintaining databases and mapping existing databases
• experience in SQL, Python, R or Tableau

Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.

Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.

We are dedicated to recruiting candidates who consistently exceed our customers’ expectations.

We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.