Onsite IT Support Specialist

Onsite IT Support Specialist

·         $23-25, DoE

·         Monday – Friday

·         Flex start, approx. 8am-5pm

What’s in it for you?

This is a hands-on onsite IT support opportunity where you’ll work directly with end users and a wide range of workplace technology. You’ll support PCs, mobile devices, printers, networks, software, conference rooms, and other business-critical equipment while helping users stay connected and productive.

Why Choose Us?

Check out our reviews on Google and see for yourself why people love Express!

Duties:

·         Set up, deploy, exchange, configure, and troubleshoot laptops, desktop PCs, monitors, docking stations, keyboards, mice, headsets, and other workplace hardware.

·         Configure and support iPhones, company applications, SIM/eSIM services, handheld scanners, and mobile-device handover or return processes.

·         Troubleshoot hardware, drivers, firmware, BitLocker/encrypted drives, software applications, client network/WLAN connectivity, and user access issues.

·         Install, configure, move, and troubleshoot multifunction and label printers; assist with print services, address books, scan-to-email, and related user support.

·         Provide onsite support for new-user workplaces, conference-room technology, access points, switch cabling, desk phones, server-room/data-center tasks, and hardware deliveries.

·         Maintain IT assets and service requests in Matrix42, assist with Active Directory client groups, file-share access, password resets, application requests, and end-user guidance.

What We Look For:

·         Experience in onsite IT support, service desk, end-user computing (EUC), client support, field services, or a similar technical support environment.

·         Hands-on experience supporting Windows PCs, peripherals, mobile devices, printers, and workplace technology.

·         Ability to troubleshoot hardware, software, connectivity, and user-access issues while providing clear, professional end-user support.

·         Familiarity with Active Directory, asset management/service management tools, device configuration, and software installation or assignment.

·         Comfort working independently onsite, handling equipment, coordinating with remote technical teams, and supporting users at their desks.

·         Strong customer-service, communication, organization, and problem-solving skills.

If you're ready to put your technical skills to work supporting users and workplace technology in a hands-on IT environment, apply TODAY!

Check out our reviews on Google and see for yourself why people LOVE working with Express!