Product Delivery Manager

As a Product Delivery Manager supporting a dedicated product delivery team within the Commercial Bank, you will support the OPMT portfolio and the product area from a delivery standpoint, with a strong focus on system integration projects. You will develop implementation plans, lead delivery and change management activities, and communicate effectively with leadership and stakeholders. The ideal candidate is organized, personable, inquisitive, and willing to engage directly in project execution from requirements through implementation and warranty support.

Responsibilities

• Lead product delivery and system integration projects from requirements through implementation and warranty support.
• Plan and coordinate large-scale data conversion initiatives between systems.
• Develop implementation plans based on product and business needs.
• Apply change management practices to support delivery and adoption.
• Document project work, data mapping, controls, and reconciliation activities.
• Communicate change events, delivery status, and key decisions to leadership and stakeholders.
• Drive delivery governance and ask informed questions to identify risks, dependencies, and solutions.
• Collaborate across the product area and engage hands-on in project execution.

Required Qualifications

• 5–7 years of experience in change or product delivery management.
• Experience leading system integration and data conversion projects.
• Strong change management, organization, communication, and interpersonal skills.
• General understanding of API, Kafka, and feed integrations.
• General understanding of real-time and batch integrations.
• Understanding of data mapping, data controls, and data reconciliation.
• Experience working on IT delivery projects from requirements through implementation and warranty support.
• Ability to develop implementation plans and communicate effectively with leadership and stakeholders.

Preferred Qualifications

• 7+ years of product delivery management experience.
• Commercial Banking or banking experience.
• Commercial or Wholesale Lending experience, including collateral or credit.
• Experience with Jira and Confluence.
• Experience working in an Agile methodology.
• Hands-on experience with API, Kafka, feed integration, real-time or batch integration, or large-scale data conversion.