Project Manager - Website Modernization Project Lead

• Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild. 

• Drive content strategy, information architecture decisions, and editorial direction in partnership with DOM program area stakeholders and control board.

• Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows. 

• Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities. 

 

• Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum working directly with the Legal and Compliance project stakeholders. 

• Coordinate accessibility remediation activities with the Tyler Technologies team, Smartsheet resources, and internal DOM stakeholders. 

• Maintain documentation of compliance activities and communicate status to project leadership.

 

• Design and implement a sustainable web governance framework for , including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance. 

• Develop SOPs, training materials, and process documentation to support the governance model post-launch. 

• Coordinate with iTech resources on the technical workflow components of the change management system. 

• Lead change management activities to support staff adoption of new web processes and tools after launch. 

 

• Engage directly with leaders and staff across program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the Project Manager. 

• Translate program area needs into actionable guidance for the Tyler Technologies team. 

• Facilitate working sessions, content workshops, and review meetings with program area representatives. 

 

• Provide weekly written status updates to the Project Manager, executive sponsors, and the Design/Control Board as requested. 

• Maintain project documentation, decisions logs, and content inventories alongside the Project Manager. 

• Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the DOM Project Manager