Administrative Assistant

Position: Administrative Assistant

Location: Pikeville Kentucky 41501 (Onsite)

Duration: 12+ Month Contract with extension possibility

Summary

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)

Major responsibilities:

• Under immediate supervision, perform basic administrative duties, following well-defined, standard procedures;
• prepare documents, reports, and spreadsheets, etc. as needed to support the business unit.
• Maintain files and calendars as needed.
• Utilize MACSS, Emerge, MRDM, Microsoft Outlook, Excel, Word, and Powerpoint as well as other department software/systems as needed.
• Assist with Meter Inventory.
• Provide support for Meter Services.
• Create and provide reports.
• Utilize Kentucky PSC guidelines for meter services.

Essential Job Functions & Tasks
Communication and interpersonal skills:

• Listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers.
• Work effectively and productively with others; actively helps others with assignments as necessary to maintain department productivity.

Customer focus:

Answer customer questions;

• refer questions to others as needed;
• actively learns the function of the department to assist customers more effectively;
• exhibits concern and sensitivity to others.

Problem solving and initiative:

• Applies basic education and training in job responsibilities and assignments;
• asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the routine.

Minimum Requirements
Education requirements:

• High school diploma or GED

Work Experience:

• One year of administrative work experience.
• Demonstrated computer proficiency including the use of Microsoft Office Products.
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem solving skills.

Additional Requirements
Work Schedule is 7:30-4:00 Monday-Friday unless major storm restoration is declared and that schedule can include weekends and after hours assignment.