Receptionist/File Clerk (M-F 8am-4:30pm)
•Today
| Verified Pay check_circle | Provided by the employer$17.95 per hour |
|---|---|
| Hours | Full-time |
| Location | Harrisburg, Pennsylvania |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $2.86 per hour more than the average pay for similar jobs in your area.
$10.43
$15.09
$17.95
$20.63
About this job
Job Description
Job Description
Position: Receptionist/Clerk 1
Pay rate: $17.95/hr.
Schedule: Monday–Friday, 8:00 AM to 4:30 PM
Schedule: Monday–Friday, 8:00 AM to 4:30 PM
CANDIDATES MUST BE BILINGUAL
Summary
The Receptionist/Clerk serves as the first point of contact for walk-in clients, incoming calls, and provides administrative support .This role requires exceptional customer service skills, organizational abilities, and professionalism.
Key Responsibilities
- Lobby Management: Open lobby at 8:00 AM and close at 4:30 PM. Ensure it is clean, organized, and welcoming.
- Phone Assistance: Manage a high volume of incoming calls, assist callers with information, referrals, or directing them to the appropriate staff.
- Client Support: Maintain client information in software systems, note all calls, and assist with applications, waiting lists, and qualifications.
- Administrative Tasks: Make copies, date-stamp paperwork, distribute faxes, and complete special projects.
- Customer Service: Refer clients to staff for assistance, ensure wait times are minimal, and provide accurate information.
- Team Collaboration: Attend department and agency staff meetings, participate in activities, and assist in filing, mailings, and other duties as assigned.
- Office Equipment: Operate various office machines effectively.
Requirements
- High school diploma or GED with at least 2 years of relevant experience.
- Valid driver’s license (non-negotiable).
- Strong interpersonal skills to work with the public, low-income individuals, elderly, and disabled populations.
- Proficiency in English (spelling, grammar, and math); bilingual Spanish/English is a plus.
- Must be pleasant, personable, patient, and service-oriented.
Benefits
- 13 paid holidays (holiday pay provided even if employees do not meet traditional eligibility criteria).
- Employer contributes 13% monthly to a retirement fund.
- Fully paid health insurance—no copays or deductibles.
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