Accounting Clerk/Customer Service role

We are looking for a detail-oriented Accounting Clerk with strong customer service skills to join a growing medical device business in the Doylestown, Pennsylvania area. This position combines day-to-day accounting support with customer interaction and general office coordination, making it ideal for someone who enjoys both numbers and service. The right candidate will be comfortable managing financial records, responding to customer needs, and helping keep administrative operations organized and efficient.

Responsibilities:

• Respond to customer phone and email inquiries regarding products, orders, and service needs in a timely and attentive manner.

• Enter parts and accessory orders into QuickBooks, verify pricing accuracy, and provide customers with order confirmations.

• Coordinate vendor purchase orders, review related costs, and communicate shipping status updates to internal teams and customers.

• Monitor stock levels, assist with shipment processing, and arrange replenishment of parts and sales materials as needed.

• Maintain organized records for equipment sales, including warranty information and required supporting documentation.

• Prepare recurring sales order summaries and share reporting updates with leadership.

• Create customer invoices, apply incoming payments, process remote deposits, and support collection efforts for overdue accounts.

• Record vendor invoices, reconcile payable expenses, process employee expense submissions, and help maintain commission-related account updates.

• Provide general administrative assistance, including coverage for customer service support, supply management, and special project coordination.

• At least 2 years of experience in accounting, administrative support, customer service, or a related office-based role.
• Working knowledge of accounts payable, accounts receivable, invoice processing, and data entry procedures.
• Experience using QuickBooks for billing, payment posting, or financial record maintenance is preferred.
• Proficiency with Microsoft Office applications, especially Excel, Outlook, and Word.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Clear written and verbal communication skills for interacting with customers, vendors, and internal teams.
• High attention to detail and the ability to work independently while maintaining accurate records.