Administrative Officer 4
| Verified Pay check_circle | Provided by the employer$78,925.00 - $119,844.00 per year |
|---|---|
| Hours | Full-time, Part-time |
| Location | Harrisburg, Pennsylvania |
About this job
$78,925.00 - $119,844.00 Annually
Dauphin County, PA
Civil Service Permanent Full-Time
CSSC-2026-61240-08660
Emergency Management Agency
EM 9-1-1 Off
10/26/2026
11/9/2026 11:59 PM Eastern
08660
50335064
Non Union
A3
ST09
00311200
EM 9-1-1 Office
1310 Elmerton Avenue
Harrisburg, Pennsylvania
17110
Luke Dugan
RA-EMHRRESOURCEACCOU@PA.GOV
Step into a high-impact position as an Administrative Officer 4 with the Pennsylvania Emergency Management Agency. This role strengthens the systems that keep emergency responders connected and prepared. Your work supports programs, partnerships, and standards that help safeguard residents during daily operations and major events. Become part of a mission-driven team dedicated to public safety.
DESCRIPTION OF WORK
This position oversees key administrative functions that support 911 program planning, training, compliance and funding across the Commonwealth. The role involves coordination with stakeholders, monitoring standards, and ensuring consistent service levels statewide. As a Administrative Officer 4, you will perform the following duties:
- Program Standards: Collaborate with stakeholders to maintain training, certification, and quality assurance standards for emergency communication staff
- Compliance Oversight: Develop inspection processes, review certification reports and confirm Public Safety Answering Point compliance
- Technical Assistance: Provide statewide support, audits and guidance on 911 quality assurance, training, and operations
- Plan Review: Evaluate county 911 system plans and ensure alignment with agency requirements and reporting standards
- Grant Coordination: Support funding programs by reviewing grants, monitoring progress, and ensuring alignment with statewide objectives
- Emergency Support: Perform assigned duties during emergency situations, including extended, or modified schedules
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- FREE on-site parking
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- In the event of an emergency/disaster situation or training exercise, this position may be required to travel, work up to 12-hour shifts, and work outside of the normal work hours, including weekends and overnights.
- Frequent travel within the state is required to provide assistance to county partners on program requirements.
- Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of a training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $78,925 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as an Administrative Officer 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Six years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and such training as may have been gained through graduation from a four-year college or university; or
- Any equivalent combination of experience and training.
Other Requirements:
- This particular position also requires one year or more of full-time professional experience in one or more of the following areas:
- developing and implementing strategic plans for 911 Centers,
- developing and implementing training and quality assurance / quality improvement plans for 911 Centers
- completing and submitting fiscal compliance reports for 911 Centers.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you m