Senior Director, Day Habilitations Services

The Senior Director, Program Without Walls leads all aspects of PWW, including Pathfinders and Wayfinders. This includes program quality, participant needs, staff leadership, clinical decisions and OPWDD compliance. The Senior Director is responsible for the program as a whole, regardless of how staffing and management responsibilities are structured.

We are looking for an experienced leader who has already managed a large or comparably complex OPWDD program. This person must know Day Habilitation, have strong clinical judgment, be highly organized and pay close attention to detail. They should recognize issues early, make sound decisions, know when to escalate and follow through.Key

Responsibilities:Program Leadership & Quality

·         Oversee Pathfinders, Wayfinders and all PWW programming, ensuring services reflect participant needs, Life Plans and goals.

·         Make sure participant schedules, staffing, community activities and program supports are appropriate and running well.

·         Set clear expectations for program quality, participant support and day-to-day operations.

·         Stay informed about what is happening across PWW, identify problems early and make improvements where needed.

·         Remain responsible for all program functions, whether work is handled by a Director, manager, supervisor or directly by the Senior Director.

Leadership & Staff Development

·         Supervise and develop PWW program leaders and staff, including Directors, managers and supervisors as the structure requires.

·         Hold program leaders accountable for staffing, staff performance, participant support, documentation and follow-through.

·         Set clear expectations for attendance, communication, professionalism and performance.

·         Address staff concerns and performance issues promptly, working with Human Resources and Center leadership when needed.

·         Identify training and support needs and help program leaders develop their teams.

OPWDD Compliance & Operational Partnership

·         Maintain strong working knowledge of OPWDD regulations, Day Habilitation requirements and organizational policies.

·         Make sure PWW services meet OPWDD requirements, including Life Plan implementation, documentation, incident response and follow-up.

·         Work closely with PWW Operations and the Senior Director, Social Services Strategy & Impact on documentation tracking, audits, transportation records and other administrative requirements.

·         Make sure PWW staff correct documentation gaps and program issues identified through Operations.

·         Review significant compliance concerns, make sure matters are reported or escalated appropriately and follow issues through to resolution.

Clinical Leadership & Participant Support

·         Provide clinical guidance on complex participant, behavioral, family and program situations.

·         Support intake, assessment and participant transitions when senior-level judgment is needed.

·         Make sure programming and participant supports remain person-centered, safe and responsive to changing needs.

·         Step in on difficult or sensitive matters involving families, caregivers, care managers and providers.

·         Work with the Senior Director, Neurodiversity Services on clinical or program matters across the Center for Neurodiversity when needed.

·         Provide clinical supervision or guidance to social work staff and interns as appropriate to qualifications and program needs.

Organizational Leadership & Collaboration

·         Work closely with the Senior Director, Neurodiversity Services on broader priorities while taking responsibility for PWW.

·         Work with Operations, Human Resources and other departments to address issues affecting the program.

·         Plan for staffing, program needs and improvements as PWW changes and grows.

·         Represent PWW with families, community partners, providers and regulatory agencies.

·         Master’s degree in Social Work, Psychology, Human Services or a related clinical field required; LCSW or LMSW strongly preferred.

·         Experience leading a large or comparably complex OPWDD program, including staff supervision, participant services and compliance, required.

·         Minimum of five years of progressive experience in developmental disabilities, neurodiversity, behavioral health, social services or a related field.

·         Strong knowledge of OPWDD regulations and Day Habilitation requirements; Day Habilitation leadership experience strongly preferred.

·         Experience supervising and developing Directors, managers, supervisors and direct-support teams.

·         Strong clinical judgment and experience addressing complex participant, family and program situations.

·         Working knowledge of Life Plans, service documentation, incident management, quality assurance and audit preparation.

·         Strong judgment, organization, attention to detail, communication and follow-through.

·         Ability to make decisions, work with other leaders and know when to escalate concerns.

·         Flexibility to work occasional evenings, weekends or special events as needed.

Compensation details: 95000-115000 Yearly Salary

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