Bilingual Phone Operator/ Customer Service- Front Desk

Bilingual Phone Operator / Customer Service – Front Desk

Location: Denton, TX

Marathon Staffing is hiring a Bilingual Phone Operator / Customer Service – Front Desk to support clients and staff with friendly, accurate service. If you’re looking for a rewarding, stable opportunity, we encourage you to apply.

We’re committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms.

What you’ll do

• Answer phones and greet visitors in a professional, welcoming manner
• Provide information to clients and assist with routing questions to the right team
• Support clients with benefits-related intake by screening for eligibility and collecting required information and documents
• Assist with completing forms and help guide clients through the application and appeal process
• Act as a resource for benefits information to assigned staff and clients
• Follow federal, state, and local guidelines while maintaining accurate, confidential records

What we’re looking for

• Bilingual communication skills (ability to speak and understand both languages)
• Strong customer service and phone etiquette
• Comfort working with people and providing supportive, respectful guidance
• Attention to detail when collecting information and completing forms
• Ability to work with moderate supervision and use sound judgment when needed

Why Marathon Staffing

• Opportunity to build a stable career
• Supportive team environment
• Inclusive workplace culture

Ready to help clients access the support they need? Apply today with Marathon Staffing.

Marathon is an equal opportunity employer.

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Our company enjoys longstanding stability, having been in business for over 30 years. We are an Equal Opportunity Employer and we strive to connect individuals with career opportunities that meet their specific needs.