Call Center Representative
| Verified Pay check_circle | Provided by the employer$24 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Washington, DC Washington, District of Columbia open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$14.11
$24.00
$32.31
About this job
Job Description
Remote Call Center Representative - DMV Residents Only - $24/hour
We are hiring multiple Remote Call Center Representatives supporting a large government healthcare program. Will need to go onsite 3 times during the contract period. Contract is 5 months to up to 5 years in duration.
IMPORTANT: To be considered, candidates must participate in a live video meeting with the recruiter using a laptop or desktop computer (not a mobile phone). During this meeting, candidates will complete a brief internet speed test.
This position is fully remote for residents of DC, Maryland, and Virginia. Equipment is provided.
Responsibilities:
- Handle inbound customer inquiries
- Assist customers with applications and account information
- Navigate multiple computer systems
- Resolve customer issues during the initial call whenever possible
- Document interactions accurately
Requirements:
- Previous call center, customer service, help desk, administrative, or support experience
- Strong computer skills
- Ability to work in a fast-paced call environment
- Reliable high-speed internet connection
- Dedicated work-from-home workspace
- Ability to travel to Washington, DC for equipment pickup
Bilingual Spanish-speaking candidates are strongly encouraged to apply.
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