Network Technician - 3rd Shift
| Verified Pay check_circle | Provided by the employer$21.00 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Montgomery, Alabama |
Compare Pay
Verified Pay check_circleProvided by the employer$11.07
$14.52
$21.00
About this job
Job Description
Location: Montgomery, AL
Onsite FlexibilityOnsite
Contract Details- Position Type: Right to Hire (Contract to Merit)
- Contract Duration: 6 months
- Pay Rate: $20.00 $21.00 / Hour (USD)
- Shift / Schedule: 3rd shift, 12:00 AM 8:00 AM. Must be able to train for 2 weeks on 2nd shift, then 2 weeks on 1st shift before beginning 3rd shift. Schedule rotates: 10 days on, 4 days off, 5 days on, 2 days off, then repeat. Position includes shift work on weekends and holidays as part of a 24/7 operational support team.
- Interview Type: In Person
- Background Requirements: Standard background and ALEA check
- Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This position supports a 24/7 operational network by monitoring alarms and faults, maintaining ticketing records, and coordinating with technical personnel to ensure service reliability and availability across the State Data Network.
Key Responsibilities- Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability.
- Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
- Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.
- Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.
- Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.
- Minimum 1 year of experience with LAN/WAN maintenance and support.
- Minimum 1 year of call center or service desk experience.
- Strong customer service skills.
- Experience or knowledge of voice and data circuits, including troubleshooting and research.
- Familiarity with incident ticketing systems such as ServiceNow or Remedy.
- CompTIA Network Certification.
- High School Diploma or GED.
- At least 1 year of systems analysis or service desk experience.
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-17285
Industry: Information Technology
#gttjobs
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
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