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Hours Full-time, Part-time
Location New York, NY 10001
New York, New York open_in_new

About this job

Job Description

Job Description
Sr. Solution Architect – Data Protection

Location: New York City, NY
Duration: 2 Months
Work Arrangement: Onsite – 5 Days a Week
Extension: Possible long-term extension

Important Requirements
  • Candidate must be local to New York City.
  • Candidate must be available to work onsite 5 days a week for the entire assignment.
  • No remote or hybrid option is available.
  • The customer background check and onboarding process may take approximately 6 weeks after the offer is accepted.
  • The candidate must complete both Dell and customer background checks, including fingerprinting, before starting.
  • The start date depends on successful completion of all background checks.
  • This position has been extended annually for the past 4 years, and there is a strong possibility of another extension for the right candidate.
Required Skills
  • PPDM
  • Dell EMC Avamar 19.8 or later
  • Dell EMC Data Domain 7.7 or later
  • DPA 19.4 or later
Preferred Skills

Experience with any of the following is a plus:

  • Isilon
  • CloudIQ
  • VMware vCenter
  • NDMP
  • ServiceNow
  • Office 365
  • Networking
  • FTP
  • Working with vendor support teams
  • Scripting
  • UNIX commands
  • PowerShell
Job ResponsibilitiesDaily Operations & Support
  • Monitor and maintain Avamar and Data Domain environments.
  • Monitor daily backup jobs and troubleshoot backup failures involving:
    • VM Snapshots
    • NAS
    • DB2
    • Oracle
    • File systems
  • Handle customer restore requests.
  • Create and provide DPA reports to customers.
  • Monitor and verify required backups across multiple data centers.
  • Manage NAS backups, including older-year backup data when required.
  • Troubleshoot hardware issues such as disk and memory failures.
  • Work with Dell support and field engineers to resolve hardware issues.
  • Support Elastic Cloud troubleshooting, including certificate updates, disk replacements, and support cases.
  • Perform Data Domain upgrades.
  • Monitor CloudIQ and resolve open issues.
  • Perform Avamar and DPA upgrades.
  • Attend customer meetings to discuss backup-related issues.
  • Participate in ServiceNow CAB meetings.
Project Responsibilities

The resource will also support multiple data protection and infrastructure projects, including:

Data Protection Capacity Expansion
  • Expand and manage Data Domain storage capacity.
  • Rebalance data across Data Domain arrays.
  • Support design, deployment, and data migration activities.
Avamar Virtualization
  • Design and implement virtualized Avamar environments.
  • Help reduce hardware, power, and maintenance costs across data centers.
  • Deploy virtual Avamar and Data Domain systems as required.
DPS Data Center Refresh Projects
  • Design and implement new Data Domain DD9900 environments.
  • Migrate data from older Data Domain systems to newer platforms.
  • Load balance data across core Data Domain systems.
Data Migration
  • Recall data from ECS storage.
  • Migrate and rebalance data across Data Domain systems.
Collaboration

The resource will work closely with:

  • Server teams
  • Network teams
  • Application teams
  • Security teams
  • Customer technical teams
  • Dell Support and Field Engineers

Responsibilities may include coordinating Avamar VM builds, firewall requests, network ports, VLANs, cabling, backup schedules, retention requirements, and other infrastructure needs through ServiceNow.




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Posting ID: 1309829036 Posted: 2026-10-28 Job Title: Senior Solution