Scheduler

Do you thrive in a fast-paced environment where your organizational skills can make a real impact on daily operations?

About the Role

This role involves scheduling and dispatching inspection and service operations to ensure smooth workflow and client satisfaction. The position exists to maintain effective communication between clients, inspection managers, and technicians, contributing to the overall efficiency of our client's operations.

Key Responsibilities

• Schedule and dispatch inspection/service operations.
• Communicate with clients to answer questions and schedule appointments effectively.
• Coordinate with inspection managers and technicians via phone, email, or dispatch software.
• Update and track job statuses and ticket closeouts.
• Handle schedule changes and service calls smoothly.

Minimum Requirements

• High school diploma or equivalent education.
• 1 to 3 years of customer service, office, or dispatch experience, preferably in the construction or service industry.
• Strong phone and communication skills.
• Good computer literacy, including familiarity with scheduling software or dispatch databases.
• Organizational and time management skills with multi-tasking abilities to handle a busy, fast-paced work environment.

Work Environment

• This position is onsite 5 days a week.

At Talent Wave Associates, we connect outstanding talent with exceptional opportunities. We're proud to be an Equal Opportunity Employer and are committed to fostering an inclusive, people-first recruiting experience. Ready to ride the wave of opportunity? Apply today!

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our applicant tracking system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

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