VMWare Administration

VMWare Admin Role summary

Responsible for administering and troubleshooting large-scale VMware environments, ensuring VM performance, availability, and operational stability. The role involves deep analysis of virtualization issues, lifecycle operations, migrations, troubleshooting performance issues, automation of routine tasks, and collaboration with other stakeholders.

Key responsibilities

• Diagnose complex VM performance issues related to CPU, memory, storage, and network.
• Independently investigate and resolve virtualization-related incidents, MIMs.
• Coordinate with application teams and infrastructure teams to analyze and troubleshoot issues.
• Manage cold and live migrations, snapshot, and cloning activities.
• Manage storage vMotion as part of storage lifecycle operations.
• Knowledge on DRS, sDRS, HA mechanisms.
• Conduct RCA and recommend preventive actions.
• Generate operational and performance reports using vROps.
• Handle vCenter authorization and authentication issues.
• Support ITIL process including Change, Incident and Problem management.
• Provide technical guidance and collaborate across teams with strong communication skills.
• Work with application teams to correlate hypervisor metrics with OS/application metrics.
• Providing engineering insights to improve VM placement, resource utilization and capacity planning.
• Ability to work independently in a high availability 24*7 production environment.

Preferred skills and experience

• Exposure to scripting for bulk operations (PowerCLI, PowerShell)
• Experience with banking or other critical production environment.
• Understanding of ITIL framework and operational workflows.
• Self-driven with strong analytical, ownership and learning mindset.
• VMware certifications preferred.