Quality Technician II

Description:
Performs quality activities to support testing and failure analysis of returned products. Understands all governing SOPs/WIs for CIS work and performs all work in compliance with them. Documents all testing/analysis results and overall conclusion in Global Complaint Management System (GCMS). Works closely with other technicians and quality engineers in CIS. Identifies opportunities to improve the quality of the product investigated.

Your Responsibilities Will Include:
"Performing troubleshooting and analysis of all electrical/electronic/mechanical aspects of returned devices with user complaints
"Documenting all investigations/analysis results in GCMS
"Identifying areas of improvement both for product and process
"Training on all documents and procedures related to the role promptly
"Assisting in maintaining the CIS lab and its equipment
"Working closely with the quality engineer to update investigation results based on feedback
"Performing product record reviews as needed

What We're Looking For In You:
Minimum Qualifications
"Associate degree or better in Electrical/Electro-mechanical with 2 years of relevant experience in lab failure analysis
"Able to solve problems and use lab equipment including DMMs, scopes, X-Ray machine, cutting tools, etc.
"Intermediate computer skills with Microsoft Office tools including Word, Excel, and Outlook
"Ability to collaborate with other team members
"Good verbal and writing skills
"Must be available to work in San Diego for several months

Preferred Qualifications
"1-2 years of experience in a similar role
"Experience in the medical device industry
"Experience with RF devices and concepts
"Familiarity with SAP and Salesforce
"Familiarity with Post Market requirements and systems