On-Site Service Engineer Data Center / Server Hardware
•Today
| Verified Pay check_circle | Provided by the employer$40 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Englewood, CO 80112 Englewood, Colorado open_in_new |
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Verified Pay check_circleProvided by the employer This job pays $25.87 per hour more than the average pay for similar jobs in your area.
$13.34
$14.13
$40.00
About this job
Job Description
Job Description
Title: On-Site Service Engineer AI Data Center
Location: Centennial, CO
Duration: 4 months with possible extensions
Pay Rate: $40/hr.
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
On Call: Yes
Travel: No
Contract to Hire: Possible
Job Summary:
Role Responsibilities
What You'll Do
What You Bring Required
Preferred Qualifications
Important Note
Location: Centennial, CO
Duration: 4 months with possible extensions
Pay Rate: $40/hr.
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.
On Call: Yes
Travel: No
Contract to Hire: Possible
Job Summary:
Role Responsibilities
- Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.
- This is a hands-on server hardware and break/fix role.
- The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment.
- Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.
What You'll Do
- Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
- Diagnose and resolve server hardware failures and system issues to minimize customer downtime
- Perform hands-on hardware installation, removal, replacement, and repair, including:
- Memory/DIMMs
- CPUs/processors
- Power supplies
- Fans and cooling components
- Hard drives/SSDs
- RAID/HBA components
- NICs and other PCIe components
- GPUs and accelerator hardware
- Motherboards/system boards and other server components
- Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
- Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
- Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
- Execute both reactive break/fix and preventive maintenance following established procedures
- Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources
- Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
- Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details
- Escalate complex technical issues when appropriate
- Participate in on-call rotations and provide extended coverage as required
What You Bring Required
- 3 years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure
- Direct, hands-on experience physically working on server hardware installing, removing, diagnosing, repairing, or replacing server components
- Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
- Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
- Strong understanding of server hardware architecture and troubleshooting methodology
- Experience with hardware diagnostics, BIOS/firmware, and server management tools
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues
- Comfortable working independently in a customer-facing environment
- Ability to clearly communicate technical issues and resolutions to customers and internal teams
- Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules
Preferred Qualifications
- Experience supporting Dell PowerEdge servers
- Dell or other enterprise hardware certifications
- Experience with iDRAC, iLO, or comparable server management platforms
- Experience supporting GPU/AI server infrastructure
- Experience with data center operations, rack/stack, structured cabling, or server deployment
- Associate's or Bachelor's degree in IT, Computer Science, or a related field
Important Note
- AI infrastructure experience is not required. Candidates with strong enterprise server and data center hardware experience who are willing to learn emerging AI platforms are encouraged to apply.
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