Data Center Operations Technician

Data Center Operations EngineerLocation:

Norwalk, CT

Duration:

100% onsite at the CyrusOne Data Center

Schedule:

24/7 Data Center Environment

Summary:

The Data Center Operations Engineer will be a team-oriented individual responsible for the installation and de-installation of network devices, monitoring the Z10 mainframe environment and peripherals, verifying connectivity across all devices, and troubleshooting reconnection issues. The individual will also be responsible for recording and tracking assets assigned to users.

Responsibilities:

• Installation of network devices and cable management systems.
• Verify connectivity of all network devices and troubleshoot reconnection issues.
• Provide technical support to the network owner/user community.
• Install, rack, and maintain servers.
• Add and upgrade hardware components, including memory, hard drives, network interface cards, and CPUs.
• Install KVMs and In-Rack PDUs.
• Monitor and maintain all servers within the Data Center.
• Familiarization with a large-scale IBM Z10 mainframe environment.
• Monitor system interfaces and communication utilities and take appropriate action.
• Support and maintain IBM 4000, IBM 6500, and Canon VS 4400.
• Maintain and update accurate documentation of Service Desk trouble tickets.
• Utilize the ServiceNow Ticketing System.
• Asset Management, Inventory tracking, and control.
• Record assets assigned to users.
• Perform daily and monthly tape backups for offsite storage.
• Perform all other related duties as assigned.

Required Skills:

• Server Installation & Racking
• Cable Management
• Hardware Upgrades
• Server Monitoring
• Asset Management
• Inventory Management
• IBM Z10 Mainframe
• IPL
• TSO
• MVS
• JES2
• CA7
• ServiceNow
• KVM
• In-Rack PDU
• IBM 4000
• IBM 6500
• Canon VS 4400