Data Center Support Engineer

Job Title: Data Center Support Engineer
Visa: US Citizen or Green Card
Duration: 2080 hours
Location: Atlanta, GA

Note:

• Drug Screen Required

Must Have Skills:

• PowerEdge Rack/Tower Experience, IDRAC experience, RHEL and Ubuntu OS, Experience working in a larger server environment

Nice to Have Skills:

• PowerEdge XE Server

Project Tasks

• Support day to day data center activities
• Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot " doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions

Training: After a candidate is selected, they will be required to complete the Client XE Server training via TechDirect. We'll need the partner company to submit the access request promptly so the resident can get started. The plan is for the resident to complete the 50 hours of training during the background check period, and this must be finished before the residency start date.