USA_Developer
•Today
| Verified Pay check_circle | Provided by the employer$45.45 - $50.75 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Malvern, PA 19355 Malvern, Pennsylvania open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $4.36 per hour more than the average pay for similar jobs in your area.
$28.29
$48.10
$67.77
About this job
Job Description
Job Description
Pay Rate Range: $ 45.45 - 50.75/hr.
Role Name - L1.5 / L2 Support Engineer – API Gateway, SiteMinder & Auth0
Job Description:
Monitor and support CA API Gateway, SiteMinder, and Auth0 environments to ensure high availability and secure authentication services.
•Perform initial troubleshooting and incident resolution for authentication, SSO, MFA, and API access-related issues.
•Analyze logs and alerts using Splunk and monitoring tools to identify and resolve production issues.
•Support OAuth 2.0, OpenID Connect (OIDC), SAML, and JWT authentication flows and integrations.
•Handle user access, policy validation, certificate renewals, and configuration checks across IAM platforms.
•Coordinate with L3/Engineering teams for complex issues and perform incident tracking, escalation, and RCA documentation.
•Ensure adherence to security, compliance, and operational procedures while providing 24x7 production support.
Skills: EIS : Product Support - Product Engineering
Experience Required: 6-8 years
Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNEIS : Product Support - Product EngineeringYes14-7 years
Role Name - L1.5 / L2 Support Engineer – API Gateway, SiteMinder & Auth0
Job Description:
Monitor and support CA API Gateway, SiteMinder, and Auth0 environments to ensure high availability and secure authentication services.
•Perform initial troubleshooting and incident resolution for authentication, SSO, MFA, and API access-related issues.
•Analyze logs and alerts using Splunk and monitoring tools to identify and resolve production issues.
•Support OAuth 2.0, OpenID Connect (OIDC), SAML, and JWT authentication flows and integrations.
•Handle user access, policy validation, certificate renewals, and configuration checks across IAM platforms.
•Coordinate with L3/Engineering teams for complex issues and perform incident tracking, escalation, and RCA documentation.
•Ensure adherence to security, compliance, and operational procedures while providing 24x7 production support.
Skills: EIS : Product Support - Product Engineering
Experience Required: 6-8 years
Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNEIS : Product Support - Product EngineeringYes14-7 years
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