Experienced Ford Warranty Administrator | Up to $100,000 Income - Now Hiring

9801 Pulaski Hwy., Middle River, MD 21220

$100,000 Potential Income for the Right Qualified Candidate!

Flexible Schedule and No Weekends!

Are you an experienced Warranty Administrator who knows Ford warranty processes inside and out? Do you take pride in accuracy, organization, and helping a service department run smoothly? If so, we'd love to meet you.

Al Packer Ford of White Marsh is looking for a dedicated, reliable Warranty Administrator to join our team. You must be able to work well with the entire service team. Our warranty schedule is not a mess! We have solid processes in place that have kept us in Warranty Excellence for the last 4 years. This is an opportunity to work with a respected dealership that values your expertise and provides the support you need to succeed.

Why Work for Al Packer Ford of White Marsh?

At Al Packer Ford of White Marsh, you're more than just an employee. You're part of a team that believes in supporting one another, delivering exceptional customer experience, and creating opportunities for long-term success. We value the knowledge and dedication our employees bring every day and strive to provide a workplace where people genuinely enjoy coming to work.


Please explore our but don't forget to click 'Apply Now' on this page.

We offer:

• $100,000 potential income for the right qualified candidate
• 401(k) retirement plan
• Health, dental, and vision insurance options
• 5-day work week
• Paid time off and holidays
• Employee discounts on parts, service, and vehicles
• Opportunities for advancement within a wellâ€'established dealership group
• Friendly, and inclusive environment

What You'll Do:

• Process and submit Ford warranty claims accurately and efficiently
• Review repair orders for warranty compliance and required documentation
• Track claim status and resolve rejected or pending claims
• Reconcile warranty receivables and maintain accurate records
• Work closely with service advisors, technicians, and management
• Stay current on Ford warranty policies and procedures

What We're Looking For:

• Previous Automotive Warranty Administrator experience required
• Ford warranty and CDK experience required
• Strong attention to detail and organizational skills
• Must be able to work well with the entire service team
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude, reliable and strong communication skills
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

If you're ready to bring your Ford warranty expertise to a dealership that appreciates your contributions, apply today and join the Al Packer Ford of White Marsh family.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.