Childcare Center Administrative Assistant

Do you love working with children and families, staying organized, and being part of a team that makes a difference?

At Ivy Kids Early Learning Center – Long Meadow Farms, we're looking for a friendly, organized, energetic, and proactive Administrative Assistant (9:30am - 6:30pm) who enjoys working in a fast-paced environment and takes pride in providing exceptional customer service.

Our ideal candidate is a team player who takes initiative, handles multiple responsibilities with confidence, and is excited to support our families, teachers, and leadership team.

What You'll Do

Front Office & Family Experience

• Welcome families and visitors with warmth and professionalism.
• Answer phone calls, respond to parent inquiries, and provide exceptional customer service.
• Support enrollment activities, schedule school tours, and follow up with prospective families.
• Maintain accurate student records, enrollment documents, and administrative files.
• Assist with tuition payments, attendance records, and daily school operations.

School Operations & Educational Support

• Work closely with the Education Director to support classroom needs, educational activities, and school initiatives.
• Assist with coordinating classroom activities, special celebrations, and school-wide events.
• Support teachers and leadership with classroom supplies, schedules, and daily operational needs.
• Assist with monitoring classroom ratios, attendance, and compliance with school procedures.
• Support CACFP documentation, meal counts, and other required records.
• Help maintain a safe, organized, and welcoming school environment.

Marketing & Community Engagement

• Assist in planning, organizing, and participating in school marketing events, family activities, and community outreach initiatives.
• Help coordinate seasonal celebrations, open houses, enrollment events, and community partnerships.
• Support promotional activities that increase school visibility and attract prospective families.
• Collaborate with the leadership team to create engaging experiences for current and prospective families.
• Represent Ivy Kids professionally and enthusiastically at school and community events.
• Be willing to participate in occasional events outside regular business hours, with scheduling communicated in advance.

What We're Looking For

• Exceptional Customer Service: Creates positive, welcoming experiences for families and visitors.
• Organization & Attention to Detail: Keeps records accurate, manages deadlines, and follows through on responsibilities.
• Initiative & Accountability: Identifies what needs to be done and takes action without constant supervision.
• Multitasking & Problem-Solving: Handles competing priorities calmly and efficiently.
• Creativity & Enthusiasm: Enjoys planning activities, participating in events, and contributing new ideas.
• Teamwork & Collaboration: Works effectively with the Education Director, teachers, and leadership team.
• Professional Communication: Communicates clearly, respectfully, and confidently with families and coworkers.
• Flexibility & Growth Mindset: Welcomes feedback, adapts to changing priorities, and is eager to learn.

Qualifications

• Previous administrative, customer service, or front-office experience required.
• Experience working in a licensed childcare center strongly preferred.
• Strong computer skills, including Microsoft Office and Google Workspace.
• Experience with Procare, IntelliKid, or similar childcare management systems preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to work independently.
• Experience planning or coordinating events is a plus.
• Familiarity with Texas Child Care Licensing and CACFP procedures is a plus.
• Ability to meet applicable childcare licensing and background check requirements.

Why Join Ivy Kids?

At Ivy Kids, we're more than a childcare center. We're a community dedicated to nurturing children, supporting families, and creating meaningful learning experiences.

Our team is guided by our core values: Teach, Nurture, Growth Mindset, Accountability, Respect & Integrity, Safety, and Collaboration & Shared Goals.

We're looking for someone who shares these values and wants to contribute to the success and growth of our school.

Required qualifications:

• 2+ years of experience in the education industry
• At least high school diploma or equivalent or higher
• Speaks English

Preferred qualifications:

• Background check