Windows System Administrator (EMM/Knox Admin)

We are seeking an EMM Administrator to manage and operate an enterprise mobility management platform for a large enterprise client. The role owns day-to-day platform administration, device policy and application lifecycle management, and pre-production validation of new devices and OS releases, while serving as the Tier 2 point of escalation for mobile device issues. The ideal candidate combines hands-on Android Enterprise expertise with strong operational discipline and clear communication with both technical and business stakeholders.

Job Title: Window System Administrator (EMM/Knox Admin)

Location: Plano, TX

Hours: 9:00 AM - 6:00 PM (subject to change)

Key Responsibilities:

• Administer the company system managing platform, including directory (user/group) synchronization, admin RBAC, license utilization, and service integrations (Managed Google Play, certificates)
• Configure and maintain device policies, profiles, and compliance rules (password, encryption, restrictions, Wi-Fi/VPN/Email); monitor and remediate non-compliant devices
• Manage the device lifecycle: enrollment (KME / Android Enterprise), remote lock/wipe for lost or departing-user devices, and inactive device decommissioning
• Deploy and maintain public, third-party SaaS, and in-house mobile applications, including target groups, version updates, and managed app configuration
• Validate compatibility of new device models, Android OS/One UI upgrades, Knox Manage releases, and new features (COPE, Knox Guard, DeX) before production rollout
• Troubleshoot device, OS, and app incidents as Tier 2; escalate to vendor support and drive issues to resolution with RCA and KB updates
• Follow change management procedures; prepare the monthly operations report and maintain SOPs and configuration baseline documentation

Qualifications/Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3+ years of experience administering an enterprise EMM/MDM/UEM solution
• Hands-on experience with Android Enterprise (Work Profile, Fully Managed, COPE) and Managed Google Play app deployment.
• Working knowledge of Active Directory / Entra ID integration, certificate-based authentication, and Wi-Fi/VPN profile configuration.
• Experience in an ITIL-based support environment (incident, problem, and change management) using a ticketing system such as Salesforce.
• Strong written and verbal communication skills in English; ability to produce clear reports and documentation.
• Ability to work on-site and occasionally outside business hours for maintenance windows or critical incidents.
• Experience supporting large global enterprise environment is a plus
• US Citizen or Permanent Resident (No visa Sponsorship provided)

P4N Solutions is a full-service recruiting and staffing agency partnering with globally leading companies to connect them with top talent. We specialize in sourcing, placing, and supporting highly qualified candidates across a range of industries, helping both clients and candidates achieve long-term success.
Beyond recruitment, we provide end-to-end workforce support, including onboarding coordination, contractor management, payroll processing, workers’ compensation administration, and ongoing employee engagement through regular check-ins and follow-ups. We also manage client contractor portals to ensure accurate updates on pay rates, billing, and employment status.
At People4Net, Inc, we are committed to delivering efficient, reliable, and people-focused staffing solutions that drive business growth and create meaningful career opportunities.