Account Manager - IT Services and Consulting
•Today
| Estimated Pay info | Based on similar jobs in your market$46 per hour |
|---|---|
| Hours | Full-time |
| Location | Phoenix, Arizona |
About this job
Job Description
Job Description
Role Overview
The Account Manager will manage and strengthen client relationships, drive revenue growth, identify new business opportunities, and coordinate successful project delivery. The role requires a customer-focused professional who can understand business and technology needs, act as a trusted advisor, and collaborate with sales, technical, resource management, and delivery teams to maximize client satisfaction and long-term account value.
Qualifications:
Girikon is looking at hiring a full-time “Account Manager – IT Services & Consulting” with following job description:
Consultant will join our team only after the successful completion of Background check, Reference check, E-Verify process & Drug Test.
**** We are an Equal Opportunity Employer that values diversity in the workplace.
Location – Phoenix, AZ (Hybrid/ On-site)
Role Overview
The Account Manager will manage and strengthen client relationships, drive revenue growth, identify new business opportunities, and coordinate successful project delivery. The role requires a customer-focused professional who can understand business and technology needs, act as a trusted advisor, and collaborate with sales, technical, resource management, and delivery teams to maximize client satisfaction and long-term account value.
Responsibilities include but are not limited to:
- Client Relationship Management: Serve as the primary client contact, build relationships with key stakeholders, conduct regular business reviews, and ensure client satisfaction and retention.
- Account Growth & Business Development: Identify cross-selling and upselling opportunities, generate new projects and consulting engagements, support contract renewals and negotiations, and develop account growth plans.
- Resource Coordination: Work with clients, talent acquisition, resource management, and delivery teams to identify staffing requirements, shortlist qualified resources, and ensure timely deployment and onboarding.
- Delivery & Escalation Management: Coordinate with onshore/offshore teams, project managers, and technical leaders to monitor project progress, manage risks, resolve client escalations, and ensure commitments and deliverables are met.
- Strategic Account Planning: Develop account strategies, maintain CRM records and sales pipelines, forecast opportunities, identify market trends, and support organizational revenue and business expansion goals.
Qualifications:
- Bachelor's degree in business administration, IT, Computer Science, or related field.
- Preferably 3 years to 7 years of experience in account management, client relationship management, business development, or customer success, ideally within IT services or technology consulting.
- Understanding IT consulting, software implementation, professional services, managed services, and project delivery.
- Proven ability to manage client relationships, identify growth opportunities, coordinate technical teams, and resolve escalations.
- Experience with enterprise SaaS/cloud platforms such as Salesforce, HubSpot, any other is preferred.
- Familiarity with Agile or traditional project management and distributed delivery teams is preferrable.
Why part of Girikon? (Applicable for W2)
- Competitive salary commensurate with Industry Standards.
- Enrollment in group health plans (Medical, Dental, and Vision) with employer contribution.
- Training and development of our employees
- Paid Personal Time Off and Sick Days.
- Standard public holidays for all employees.
- Work/Life balance.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1309924540 Posted: 2026-10-29 Job Title: Account Manager Services Consulting
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