Branch Manager

Ensures that the company goals and objectives regarding its day-to-day operations are being met. Provide a work environment for the staff that is pro-active; and promotes creativity and workplace efficiency. Manage the operational and fiscal activities of the branch. Supervise the staff in accordance with company policies and procedures.

Work closely with General Manager on the following items:

• Oversees activities directly related to services provided.
• Performs initial claim coordination.
• Responsible for meeting department productivity and quality goals.
• Scheduled and conducts department meetings.
• Communicates with supervisors, managers, and managing members on department operations at staff meetings.
• Participates in the resolution of customer issues or concerns.
• Coordinates with General Manager for appropriate staffing levels, and participates in the interview, hiring and training processes.
• HR responsibilities:
  • Handles disciplinary issues
  • Conducts employee evaluations
• Administers third-party programs and oversees third-party activities.
• Assists in and reports on the accounts receivable functions.
• Oversees all divisions of the business:
  • Mitigation
  • Reconstruction
  • E-service
  • Sales

The Branch Manager has all the challenges of running a business, plus the challenges of reporting to a corporate group that is focused predominantly on financial and growth outcomes.'

additional challenges include:

• Ensuring the development and implementation of a clear strategic plan.
• Supporting the development of a healthy internal culture that retains key employment and encourages their professional development.

National Flood and Fire Network is a full-service flood, fire, mold, asbestos and natural disaster clean-up and repair company. We specialize in putting homes and businesses back to a pre-loss state without anyone knowing there was ever a disaster.