Imaging Team Lead

A-Line Staffing is now hiring a Full-Time, On-Site, Imaging Team Lead in Eden Prairie, MN!

We are seeking an Imaging Team Lead to oversee daily operations within our Imaging & Logistics team in Eden Prairie, MN. This hands-on leadership role is responsible for coordinating device imaging, configuration, testing, staging, inventory management, and deployment readiness while ensuring operational efficiency, quality, and on-time delivery.

The Imaging Team Lead will provide day-to-day leadership and support for a team of three Junior Systems Engineers and two Senior Systems Engineers. This individual will help prioritize workloads, remove operational barriers, strengthen processes, and ensure the team is prepared to support current and future program demands.

A key responsibility of this role is serving as the primary advocate for the Imaging team, representing its needs, challenges, and opportunities with stakeholders, leadership, and cross-functional partners.

The ideal candidate is a collaborative, servant-minded leader who values listening, learning, and building trust before implementing change. Success in this role requires strong operational judgment, a data-driven approach to planning, and the ability to turn team feedback and business needs into practical improvements that increase scalability, predictability, and deployment readiness.

Imaging Team Lead Compensation

• The pay for this position is $50.00/hr
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Imaging Team Lead Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• Required Availability for this position is Monday–Friday, 8am-5pm

Imaging Team Lead Responsibilities

• Operational Leadership: Lead daily Imaging & Logistics activities, including work intake, prioritization, device imaging, configuration, testing, staging, inventory coordination, and shipment readiness.
• Team Leadership: Provide day-to-day direction and support for three Junior Systems Engineers and two Senior Systems Engineers, balancing workloads, clarifying priorities, and promoting accountability and collaboration.
• Stakeholder Advocacy: Represent the Imaging team in stakeholder meetings, planning sessions, escalation reviews, and cross-functional discussions. Communicate operational constraints, resource needs, risks, and improvement opportunities.
• Capacity Planning and Forecasting: Develop and maintain forecasting models to evaluate demand, team capacity, staffing requirements, equipment availability, access constraints, and delivery risks across normal and peak operating periods.
• Reporting and Visibility: Build and maintain operational trackers, dashboards, and reporting tools to monitor throughput, backlog, upcoming demand, dependencies, risks, and performance trends.
• Continuous Improvement: Identify and prioritize process improvements that reduce rework, improve quality, streamline workflows, and create more consistent and predictable delivery outcomes.
• Facility and Equipment Readiness: Coordinate facility, workstation, imaging bench, network, equipment, and maintenance requirements to maintain a safe, stable, and productive working environment.
• Incident and Escalation Management: Lead or coordinate responses to outages, equipment failures, urgent escalations, and other operational disruptions affecting imaging or deployment readiness.
• Workforce Planning: Develop staffing and coverage plans that account for fluctuating demand, team availability, access requirements, cross-training, and surge support needs.
• Team Engagement: Foster an environment where team members feel heard and supported, are encouraged to raise concerns, and can contribute ideas that improve operational performance.

Imaging Team Lead Requirements

• Bachelor's degree in Information Technology, Business, Operations, Engineering, or a related field, or equivalent professional experience.
• Experience leading or coordinating technical, logistics, infrastructure, imaging, warehouse, or operational support teams in a hands-on environment.
• Strong organizational and prioritization skills, with the ability to manage competing demands and respond effectively to changing business needs.
• Demonstrated ability to learn complex processes, ask thoughtful questions, listen to team feedback, and translate findings into actionable improvements.
• Strong written and verbal communication skills, including the ability to communicate effectively with engineers, leadership, stakeholders, and cross-functional teams.
• Experience using data, spreadsheets, trackers, or reporting tools to monitor workload, assess capacity, identify bottlenecks, and support planning decisions.
• Excellent problem-solving, documentation, follow-through, and decision-making skills.
• Ability to obtain and maintain applicable state, federal, customer, or agency-required security clearances, background approvals, fingerprinting, and access credentials, as a condition of employment.

Preferred Qualifications

• Experience with device imaging, hardware configuration, technology deployment, asset management, inventory control, or IT logistics.
• Experience developing forecasting models, operational dashboards, capacity plans, reporting tools, or workflow trackers.
• Familiarity with government, regulated, security-sensitive, or customer-facing technology programs.
• Experience with incident management, outage response, crisis coordination, or operational recovery.
• Demonstrated ability to build credibility with technical teams by understanding existing processes and challenges before recommending changes.
• Experience managing staffing plans, resource allocation, workload balancing, or operational performance metrics.

If you think this Imaging Team Lead position is a good fit for you, please reach out to me—feel free to call, e-mail, or apply to this posting