Licensed Customer Service Representative (2-20, 20-44)
•Today
| Estimated Pay info | Based on similar jobs in your market$11 per hour |
|---|---|
| Hours | Full-time |
| Location | Florida, Puerto Rico |
About this job
Licensed Customer Service Representative (2-20, 20-44)
Summary: Are you a Florida insurance professional who excels in a virtual environment? We are looking for a high-performing, 100% remote Customer Service Representative who doesn't need a physical office to deliver five-star service.
If you have the technical expertise to navigate the Florida market and self-discipline to thrive independently while staying connected to a team, this is the role for you.
What You'll Do: This position is fully remote, offering you the flexibility to work from your home office while supporting our Florida-based clientele. You will be the primary point of contact for inbound and outbound calls, serving as a trusted advisor for our policyholders.
Key Areas of Responsibility:
- Virtual Client Support: Manage a high volume of calls and emails regarding Homeowners, Flood, and Auto policies with professional clarity.
- Quality Standards: Consistently delivers thorough, accurate, and error-free work, ensuring every client interaction and policy update meets our agency's rigorous standards.
- Policy Education: Conduct thorough, accurate conversations to help clients understand their coverage limits and the nuances of the Florida insurance landscape.
- Accountability: Maintain high productivity and responsiveness in a remote setting, ensuring all client files and agency management systems are updated in real-time.
- Team Collaboration: Stay engaged with the agency through digital communication tools, contributing to a culture of reliability and mutual support.
Professional Credentials Needed to be Successful in This Role:
- Licensing: Must hold an active Florida 20-44 (Personal Lines) or 220 (General Lines) Insurance license.
- Experience: Minimum of 2 years of experience in a multi-carrier independent agency in Florida.
- Remote Readiness: You must have a dedicated, quiet home office space with high-speed internet. You are tech-savvy and comfortable using VOIP phone systems and cloud-based agency management softwar
PIad838d315f18-31181-41981808
Nearby locations
Nearby Job Titles
Radiologic Technologist Jobs Cargo Agent Jobs Home Theater Installer Jobs Applications Software Developer Jobs Nurse Practitioners JobsNearby Locations
Dorado, PR Jobs Arecibo, PR Jobs Manati, PR Jobs Barceloneta, PR Jobs Puerto Rico JobsNearby Companies
U.S. Navy Jobs Babki LLC Jobs Marriott Jobs DoorDash Jobs Free Cash by Almedia JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1309929128 Posted: 2026-10-29 Job Title: Licensed Customer Service Representative