Collections Specialist

An organization in Downtown Pittsburgh is in need of temporary to hire assistance in the Collections Department!

The position is 100% onsite and located in the East of Pittsburgh.

The Collections Specialist would be responsible for the following duties:

• Manage a high-volume portfolio of customer accounts, ranging from several hundred to 500+ accounts.
• Conduct collection activities through phone calls and email correspondence.
• Follow up on outstanding balances and work with customers to resolve payment issues.
• Build and maintain positive customer relationships while ensuring timely collection of receivables.
• Review and monitor aging reports to identify past-due accounts and collection priorities.
• Document collection efforts and account activity accurately within company systems.
• Collaborate with internal departments to resolve billing and payment discrepancies.

If you are interested in being considered for this Collections Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!

• Previous collections experience preferred.
• Experience managing a large volume of accounts in an accounts receivable or collections environment.
• Proficient with Microsoft Office, including Excel.
• Business-to-business (B2B) collections experience.
• Experience reviewing and working aging reports.