Office Assistant

Our client is seeking friendly, professional Office Assistants / Patient Services Representatives to support the opening of a new, three-story cancer center. These individuals will be stationed throughout the facility and will serve as a welcoming point of contact for patients and visitors.
The ideal candidate is personable, comfortable working with patients, and able to help individuals navigate a busy healthcare environment. This role will work closely with the front-desk/reception team while also assisting with light administrative and clerical responsibilities.

Responsibilities:
- Greet patients and visitors as they arrive at the cancer center
- Help patients navigate the facility and direct them to the appropriate floor, department, or service area, including areas such as infusion and radiation oncology
- Serve as a visible resource in the lobby and throughout assigned areas of the facility
- Answer general patient and visitor questions and connect them with the appropriate staff member when needed
- Work closely with receptionists and other office staff to create a smooth patient experience
- Assist with light clerical and administrative duties as needed
- Help maintain an organized, professional, and welcoming front-office environment
- Provide additional office support as different practices transition into the new facility

REQUIRED SKILLS AND EXPERIENCE

- Previous medical office, healthcare, receptionist, patient services, nursing assistant, or similar experience preferred
- Experience interacting directly with patients or customers
- Strong communication and customer-service skills
- Friendly, professional, and comfortable approaching and assisting patients
- Ability to provide clear directions and stay organized in a large, busy facility
- Comfortable assisting with basic clerical and administrative tasks
- Dependable and able to work collaboratively with reception and clinical teams