Production Control Analyst
| Verified Pay check_circle | Provided by the employer$70000 - $102667 per year |
|---|---|
| Hours | Full-time |
| Location | Birmingham, Alabama |
About this job
Job Description
Change, Release and Deployment Management
- Manage the IT service management lifecycle to enable beneficial changes to be made with minimum disruption to IT services.
- Work with IT leadership, Application Development, Infrastructure and other IT resource areas to define and communicate the change, release and deployment process.
- Execute deployment process to move ‘in good order’ changes into the various environments following change management / release management and quality control procedures for Model and Production environments.
- Responsible for managing the workload from service ticket requests, service outages, change control, and other related projects.
- Acts as a liaison between developers, infrastructure, and project management resources to plan changes to the various system and applications.
- Provide leadership for formal change management meetings and processes, including management of the forward schedule of change
- Lead efforts to standardize deployment processes, policies and on the various environments
- Prepares jobs for processing:
- Prepares complex jobs on in model and production environments.
- Works with development teams to prepare or revise job schedules as necessary.
Strategy & Planning
• Provides consultation to application development teams regarding change management requirements and provides recommendations for both the design and action plans for code promotion and new application/system integration.
• Coordinates with other Infrastructure teams to configure, install, maintain, and upgrade company's various system environments.
• Must have a strong working knowledge of
O Mainframe Environment
O Windows Servers
O Linux and UNIX systems
O iSeries-AS/400
O Scheduling Tools
O Powershell
• Ensures high level integration of application development with IT policies and strategies.
O SOX, IT governance, data strategy, security, and other IT functions.
• Makes and executes on well-thought-out decisions on the most complex or ambiguous issues.
Production Support
• Participates in outage situations and collaborates with other IT teams to restore the production environment.
• Resolves problems in model/production by diagnosing system/application and takes corrective action.
• Assesses and monitors operating environment for performance, capacity and system availability. Makes recommendations for changes as needed.
Disaster Recovery
• Partner with Application Development, Infrastructure, and BCP teams to help develop/ maintain Application Recovery Plans
• Participate in DR exercises with the BCP coordinator and the Application Development teams
• In event of a disaster:
• Coordinate with DR Coordinator and senior leadership on recovery plans
• Validate application, infrastructure, data readiness based on application priority determined by BCP plan and senior leadership.
• Once application readiness is confirmed, coordinate activities to restart application processing.
Work Experience, Education, Certification / Training Required:
- Associate, Bachelor’s Degree or equivalent work experience required.
- Greater than 2 years of professional IT experience in an organization with complex, multi-tiered technical solutions including a mainframe.
- Minimum of 2 years’ experience with a change control processes.
- Strong understanding of Distributed Systems environments.
- Minimum of 2 years working with scheduling and change/release management software.
- Strong technical and analytical skills with a track record of resolving complex issues.
- Broad work history and knowledge of the following technologies and their uses:
- Windows Server, UNIX, Linux, iSeries-AS/400, BMC Control M, Workload Automation Tools, powershell.
- Excellent organizational skills.
- Highly self-motivated with ability to work independently.
- Excellent oral and written communications skills including the development of procedural documentation and meeting materials.
- Has the ability to work effectively under very tight deadline pressures as well as plan, schedule, and execute multiple concurrent activities.
- Strong customer service orientation.
- Knowledge of scheduling and change technologies.
- On-call availability. Once every six weeks
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