Network Operations

This position requires onsite work four days a week and involves a 3-6 month contract-to-hire (CTH) arrangement. Expertise in Cisco, VMware, and Citrix is essential.

Primary Responsibilities

• Manage the design, implementation, and upkeep of the organization's network infrastructure, including servers, backup solutions, cloud services, routers, switches, and load balancers.
• Promote a collaborative and growth-oriented work environment.
• Lead efforts to troubleshoot and resolve network outages and performance issues.
• Collaborate with the CTO to enforce security best practices for firewalls, intrusion prevention systems, and network hardening.
• Monitor network traffic to anticipate future capacity needs and budget requirements.
• Report security events to relevant stakeholders.
• Ensure adherence to documented policies and procedures.
• Oversee unified communications performance and ensure technology is up-to-date.
• Stay informed about security vulnerabilities to maintain system integrity and availability.
• Continuously seek improvements in network service capabilities.
• Escalate critical issues to upper management as needed.
• Encourage team development and growth.

Additional Responsibilities

• Provide support to managers and colleagues.
• Complete all required Bank training within specified timelines.

Qualifications

• Three to five years of management experience in network architecture and operations.
• Technical certifications or equivalent experience are advantageous.
• Experience with cloud and virtualization technologies.
• Five to ten years of technical support experience with increasing responsibilities.