Dental Front Office Coordinator

Dental Front Office Coordinator

Pay: $18.00–$22.00 per hour, based on experience and qualifications
Job Type: Full-time, on-site
Location: Tucson, AZ

About the Position

We are looking for a friendly, dependable, organized, and motivated Dental Front Office Coordinator to join our team!

Our Front Office Coordinator plays an essential role in providing an exceptional patient experience while keeping the daily operations of our dental practice running smoothly and efficiently.

We are seeking someone who enjoys working with people, takes initiative, communicates effectively, and thrives in a positive, team-oriented environment.

Key Responsibilities

Patient Experience & Communication

• Welcome patients warmly and professionally.

• Answer incoming calls and assist patients with questions and appointments.

• Manage patient check-in and check-out.

• Explain treatment plans, financial arrangements, and office policies.

• Provide excellent customer service and maintain a welcoming atmosphere.

Scheduling & Patient Coordination

• Maintain productive doctor and hygiene schedules.

• Schedule appointments according to established office protocols.

• Confirm appointments and proactively fill cancellations.

• Contact patients with overdue recalls and unscheduled treatment.

• Coordinate emergency appointments and patient follow-up.

• Communicate scheduling changes with the clinical team.

Insurance & Financial Responsibilities

• Verify dental insurance eligibility, benefits, and coverage.

• Obtain and document insurance benefit breakdowns.

• Prepare treatment estimates and discuss financial arrangements.

• Collect copays, deductibles, patient portions, and outstanding balances.

• Assist with insurance claims and follow-up.

• Ensure treatment plans and financial documents are properly signed.

Administrative & Team Responsibilities

• Maintain accurate patient records and documentation.

• Complete assigned reports and administrative tasks.

• Follow HIPAA requirements and maintain patient confidentiality.

• Work collaboratively with doctors, hygienists, assistants, and management.

• Follow established office policies and scheduling protocols.

• Take initiative, solve problems, and support teammates.

• Contribute to a positive, accountable, and efficient workplace.

Qualifications

Dental experience is preferred.

We are especially interested in candidates who have experience with:

• Dental scheduling and practice-management software.

• Dental insurance verification and benefit breakdowns.

• Treatment plan presentation and patient financial arrangements.

• Patient check-in, check-out, and payment collection.

• Recall and unscheduled treatment follow-up.

Additional Qualifications

• Excellent communication and customer service skills.

• Strong organization and attention to detail.

• Ability to multitask in a busy dental practice.

• Dependable, punctual, and professional.

• Comfortable discussing treatment costs and collecting payments.

• Ability to work independently and as part of a team.

• Willingness to learn and follow established office systems.

Work Schedule

Monday–Thursday: 7:00 AM–4:00 PM, with a one-hour unpaid lunch each day.

Friday: 8:00 AM–2:00 PM.

Total: Approximately 38 paid hours per week.

Benefits

We offer a competitive benefits package to eligible full-time employees, including:

• 401(k) retirement plan with company matching

• Paid holidays

• Paid time off (PTO)

• Health insurance

• Vision insurance

• Life insurance

• Dental benefits

Benefits are subject to eligibility requirements and plan terms.

Why Join Our Team?

We believe that a successful dental practice starts with a strong, supportive team. We value excellent patient care, teamwork, accountability, and opportunities for professional growth.

We are looking for someone who takes pride in their work, enjoys helping patients, and wants to contribute to the long-term success of our practice.

If you're dependable, motivated, and ready to join a positive dental team, we'd love to meet you!

Hiring Process

Applications will be reviewed as they are received. Qualified candidates will be contacted for an initial interview with practice management. Final candidates may meet with additional team members before a hiring decision is made.

Apply today!