Reservation Support Specialist

Reservation Support Specialist

$17.00–$19.00 per hour | Weekly Pay | Paid Training

Sparta Networking is looking for dependable, customer-focused individuals to join an on-site team as Reservation Support Specialists.

You'll work directly with customers by phone, helping them navigate reservation options, make changes to existing bookings, update account details, and get answers to common travel-related questions.

You do not need previous travel industry experience. If you're comfortable working with customers and learning new systems, training will be provided.

Work Schedules

Multiple schedules are available:

Day Shift
Monday through Friday
9:00 AM–4:00 PM

Evening Shift
Monday through Friday
3:00 PM–10:00 PM

Weekend Schedule
Saturday through Tuesday
9:00 AM–6:00 PM

A Typical Day May Include

• Speaking with customers about current or upcoming reservations
• Checking available booking and scheduling options
• Processing reservation changes and customer requests
• Reviewing information with customers before confirming updates
• Maintaining accurate customer records
• Entering notes and information into company systems
• Explaining available services and next steps
• Resolving routine questions during the call
• Connecting customers with another team when additional assistance is needed

Who Could Be a Good Fit?

This position could be a great match for someone who:

• Enjoys helping people
• Is confident communicating over the phone
• Can navigate basic computer programs
• Pays attention when entering names, dates, and other information
• Can follow established processes
• Works well as part of a team
• Is dependable and ready to work their scheduled hours
• Is comfortable learning through hands-on training
• Is 18 years of age or older

Previous experience is welcome but not required.

Applicants coming from customer service, hotels, front desk positions, retail, restaurants, call centers, sales, administrative work, or travel-related environments may have transferable skills for this position.

What the Position Offers

Starting pay: $17.00–$19.00 per hour

You'll also receive:

• Weekly pay
• Paid job training
• Commission opportunities
• Predictable scheduled hours
• Continued coaching and support
• Opportunity to develop additional skills and grow with the team

Interested?

If you're looking for a customer-facing position where you can learn the reservation process and work with people every day, we'd like to hear from you.

Submit your current resume to be considered.

You can also visit www.spartanetworking.com to view additional opportunities.

Job Type: Contract
Work Setting: On-site / In person

Sparta Networking provides equal employment opportunities to qualified applicants and employees in accordance with applicable federal, state, and local employment laws.