ServiceNow Developer (Software Asset Management)

Location: Raleigh, NC

Onsite Flexibility: Remote

• Position Type: Contract
• Contract Duration: 14 months
• Pay Rate: $80.00 $89.66 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Seeking a ServiceNow Developer with deep experience in Software Asset Management (SAM Pro) to support an enterprise initiative focused on Software Bill of Materials (SBOM) management and the governance of open-source software. This role will be responsible for configuring, developing, and enhancing ServiceNow SAM capabilities while supporting integrations, software normalization, discovery data quality, and software compliance processes. The ideal candidate will have hands-on experience with ServiceNow SAM Pro, software model normalization, Discovery, CMDB relationships, and integration technologies that enable accurate software asset management at scale.

• Design, configure, and implement solutions within ServiceNow Software Asset Management (SAM Pro).
• Support the implementation of SBOM-related data management and open-source software governance processes.
• Configure and maintain software normalization, software models, and content service processes.
• Develop and enhance ServiceNow workflows, automation, and integrations using Integration Hub.
• Support software reconciliation, entitlement management, and software compliance activities.
• Collaborate with CMDB, Discovery, and Asset Management teams to improve software license visibility and accuracy.
• Configure and maintain integrations with software inventory sources and endpoint management platforms.
• Develop and maintain business rules, flows, scripted processes, and custom applications where required.
• Participate in solution design, testing, deployment, and operational support activities.
• Create technical documentation and knowledge transfer materials.

• 5 years of ServiceNow development and implementation experience.
• 3 years of hands-on experience with ServiceNow Software Asset Management Professional (SAM Pro).
• Strong JavaScript development skills within the ServiceNow platform.
• Experience with ServiceNow Integration Hub and REST/SOAP integrations.
• Experience with ServiceNow Discovery and CMDB data management.
• Experience with software model normalization and software asset reconciliation processes.
• Understanding of software entitlements, publishers, licensing metrics, and compliance management.
• Experience working with SDLC/Development practices in an enterprise environment.

• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Software Asset Manager.
• Experience working in an LFI or financial industry.

• Interview Process: Panel interview (45 minutes).
• This client is seeking quality candidates and is prioritizing finding the right fit before extending offers.

This client is a major banking and financial services institution with over 125 years of history providing comprehensive personal and business banking stability across the United States. A top-20 financial institution with more than $200 billion in assets, over 550 branches across 23 states, and a Fortune 500 presence, the organization is headquartered in Raleigh, North Carolina and serves personal, business, commercial, and wealth management clients nationwide. The company employs commercial bankers, wealth management advisors, credit analysts, technology specialists, and retail banking professionals across markets of all sizes throughout the country.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

26-17498 Industry: Software Engineering

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