Integrations (AWS) Operate Lead Contractor

Title: AWS Developer Contractor - biotechnology industry
Duration: Through 3/22/27
Location: Onsite 3 days a week in Ewing Township, NJ

Role Summary

• Onsite, US-hours L1/L2 production support for the AWS-based integration layer connecting WME/Salesforce with external vendor systems — covering both real-time API and scheduled Batch/file-based integrations.
• Monitor AWS CloudWatch/Step Function status across all API and Batch integrations; triage and resolve incidents within SLA, escalating systemic issues as needed
• Troubleshoot API failures (validation, timeout, auth) via CloudWatch Logs Insights and Batch failures (missed windows, PGP/encryption, DQ rejects), coordinating reprocessing/backfill as needed
• Serve as onsite, US-hours primary contact for real-time coordination with J&J stakeholders and external vendor technical teams on cross-system integration issues
• Fulfill integration service requests (new setups, config/mapping changes) and maintain runbooks and the integration catalog

Requirements

• Tech Stack: AWS (S3, Lambda, API Gateway, Step Functions, CloudWatch), SFTP/PGP, REST API troubleshooting
• (C or SC, from AID or EAAS – PDM preferred)

5+ years of experience supporting and managing enterprise integration platforms, including API-driven and batch/file-based integrations in AWS environments.

• Proven experience monitoring, troubleshooting, and resolving production incidents using AWS CloudWatch, Step Functions, and log analysis tools.
• Strong understanding of integration patterns, data flows, error handling, file transfers, encryption (PGP), and vendor system connectivity.
• Excellent stakeholder management and communication skills with experience coordinating across business teams, external vendors, and technical support organizations in a high-volume production environment.

Rate: 55 - 65