EMR Specialist
| Estimated Pay info | Based on similar jobs in your market$40 per hour |
|---|---|
| Hours | Full-time |
| Location | Mesa, Arizona |
About this job
Job Description
JOB DESCRIPTION
Job Title:
EMR Specialist
FLSA Status:
Exempt
Reports To:
Operations Optimization Specialist
Employment Type:
Regular, Full-Time
Location:
Mesa, AZ (In-Office)
EEO Class:
Administration
Department:
Administration
Date:
August 2026
Job Summary
The EMR Specialist / Athena Clinical Build & Optimization Specialist will support the day-to-day use, optimization, and training of Athenahealth across a multi-site OB/GYN, Maternal-Fetal Medicine, and Gynecologic Oncology organization.
This position reports to Operations and serves as a key resource for providers and staff, ensuring Athena workflows are effective, standardized, and aligned with clinical and operational needs.
Duties/Responsibilities
- The Specialist will be responsible for Athena training, workflow optimization, user support, and onsite clinic support, while also assisting with clinical build and system improvements.
- Direct Athenahealth experience is required.
- Key Responsibilities
- Provide daily onsite Athenahealth support at clinic locations.
- Train and support providers, clinical staff, and administrative staff on Athena workflows and functionality.
- Develop and deliver onboarding and ongoing Athena training.
- Troubleshoot workflow issues and identify opportunities for improvement.
- Assist with Athena clinical build, templates, Smart Forms, Smart Text, order sets, and workflow configuration.
- Support OB/GYN, MFM, postpartum, GYN, and other women's health workflows.
- Work with Operations and clinical leadership to standardize and improve workflows across locations.
- Partner with Revenue Cycle, Quality, and IT to address workflow, documentation, and system issues.
- Identify opportunities to improve provider efficiency, reduce unnecessary steps, and improve documentation.
- Support Athena implementations, system changes, testing, and go-live activities.
- Create training materials, workflow guides, and reference resources.
- Provide ongoing post-go-live support and help staff adapt to system and workflow changes.
Required Skills/Abilities
- Direct, hands-on Athenahealth experience is required.
- Experience using Athenahealth in a clinical or healthcare environment.
- Experience training providers and/or staff on Athenahealth.
- Strong understanding of clinical and administrative workflows.
- Experience supporting providers and staff with EHR-related questions and workflow issues.
- Strong communication, organization, and problem-solving skills.
- Ability to travel between multiple clinic locations and provide onsite support.
- Ability to work independently while collaborating with Operations, providers, and support teams.
Education /Experience
- Experience in OB/GYN, women's health, MFM, or Gynecologic Oncology.
- Experience with Athena templates, Smart Forms, Smart Text, order sets, or clinical workflow configuration.
- Clinical background such as RN, LPN, MA, or similar experience.
- Experience with Athena implementations or go-live support.
- Experience working in multi-site clinical operations.
Physical Requirements
Ability to work at a computer for extended periods, stand and walk throughout clinic environments, travel between multiple clinic locations, and occasionally lift up to 25 pounds.
This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Your Privacy Choices