RN Care Delivery Manager

Care Delivery Manager
Job Summary

We are seeking an experienced Registered Nurse Manager to oversee clinical operations, care coordination, and nursing staff while ensuring high-quality, person-centered care. This role works closely with interdisciplinary teams, leadership, participants, and caregivers to promote positive outcomes, regulatory compliance, staff development, and overall patient satisfaction.

Key Responsibilities

• Oversee daily clinical operations, staffing, assignments, and resource allocation.
• Develop, implement, and monitor individualized care plans to support positive outcomes.
• Lead and participate in Interdisciplinary Team (IDT) meetings and care coordination activities.
• Coordinate transitions of care, including hospital discharges, rehabilitation, nursing home, and home care services.
• Monitor clinical documentation, medical records, care plans, and quality standards for accuracy and compliance.
• Review clinical assessments and charts to identify and address deficiencies.
• Investigate and follow up on incidents, grievances, and participant concerns in accordance with regulations.
• Collaborate with providers, clinicians, facilities, caregivers, and other members of the care team.
• Supervise, coach, evaluate, and support nursing staff and other direct reports.
• Assist with interviewing, onboarding, training, performance management, and professional development.
• Promote evidence-based clinical practices and continuous quality improvement.
• Ensure compliance with organizational policies and applicable federal and New York State regulations.
• Serve as a member of the management and interdisciplinary teams and provide leadership support as needed.

Schedule

Monday–Friday | 8:30 AM–5:00 PM
37.5 hours per week

Qualifications

• Current, active, unrestricted New York State RN license required.
• Graduate of an accredited nursing program; BSN preferred.
• Minimum 2 years of healthcare management/supervisory experience.
• Experience in home health, long-term care, acute care, medical-surgical, critical care, nursing home, or similar settings preferred.
• Minimum 1 year of experience working with frail or elderly populations preferred.
• Strong care coordination, leadership, communication, and customer service skills.
• Experience with long-term care insurance is a plus.
• Case Management Certification is preferred and may be required within two years of employment.
• Bilingual skills preferred.
• Must meet all applicable organizational, regulatory, immunization, and health requirements.

Ideal Candidate

The ideal candidate is a strong clinical leader and team builder who is passionate about improving patient outcomes, developing staff, coordinating complex care, and creating a positive experience for patients and families.