Oracle Service Cloud (Functional) Consultant
•Today
| Hours | Full-time, Part-time |
|---|---|
| Location | Edison, NJ 08820 Edison, New Jersey open_in_new |
About this job
Job Description
Job Description
- Lead Oracle Service Cloud functional design and configuration.
- Gather and analyze customer service and contact center requirements.
- Configure case management, workflows, business rules, and knowledge management.
- Conduct workshops, fit-gap assessments, and solution demonstrations.
- Develop functional specifications and business process documentation.
- Support Service Cloud integrations with OFS and enterprise applications.
- Lead functional testing and user acceptance activities.
- Facilitate training and change management sessions.
- Collaborate closely with business and technical teams
Nearby locations
Nearby Job Titles
Truck Driver Jobs Radiologic Technologist Jobs Fast Food Preparation Worker Jobs Driver Jobs Nursing Assistant JobsNearby Locations
Newark, NJ Jobs Edison, NJ Jobs Staten Island, NY Jobs New Brunswick, NJ Jobs New Jersey JobsNearby Companies
DoorDash Jobs Hiring Drivers Now Jobs U.S. Navy Jobs Care.com Jobs CDL Driving Academy JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1310114696 Posted: 2026-10-29 Job Title: Service Cloud Functional Consultant
Your Privacy Choices