Account Specialist-Import/Export

Account Specialist - Export/Import

POSITION SUMMARY:
This position provides guidance and general information to customers pertaining to requirements for transportation to/from the countries we service, as well as handles rate variations by commodity.

Also wanted to note that we offer benefits from day one, including:

• 401(K) Retirement Saving Plan-Match is 5%
• Health, Dental and Vision insurance (HMO/PPO Available) & FSA account available
• Life insurance & Short-Term Disability (Company Paid)
• Paid holidays; Paid time off (15 days pro-rated in 1st yr.)

• Location: Miami, FL
• Salary: $24/hr. ($49,920)
• Work Schedule: Monday-Friday 8:30a-5p

Required Skills:

• 2+ years of experience in Customer Service, Traffic and/or Rates in the logistics industry. In lieu of experience in the industry, 2+years of customer service experience, with certification/education in logistics or related field, attained or currently pursuing.
• High school diploma or equivalent experience.
• Bilingual (English/Spanish) at an intermediate to advanced level in a business environment.
• Intermediate computer skills in programs such as MS Word, Excel, and Outlook.
• Ability to prepare a variety of reports.
• Ability to establish and maintain effective working relationships with customers and fellow employees.
• Must have organizational and time management skills, with the ability to prioritize, meet deadlines, and be detail oriented.
• Flexibility towards adapting to changing market trends and conditions.
• Ability to work in a goal-oriented team, multi-task, and function comfortably in a fast-paced environment.
• Ability to think logically, follow instructions, and make sound decisions within established systems and procedures.
• Ability to work extended hours, holidays, and/or weekends as needed.

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