Senior ServiceNow Developer / Senior ServiceNow Configurator (Now Assist)

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.

Role:
Location:
Duration:
Required Skills:
Job Description:

Mandatory Skills : Snow assist, ITSM, Creator/Creator Workflows, Configuration, troubleshooting, and production enablement

" 6 years of hands-on experience in ServiceNow development, configuration, and administration.
" Strong expertise in ServiceNow platform capabilities, best practices, and enterprise implementations.
" Experience implementing and configuring Now Assist (GenAI) features to enhance agent productivity and service operations.
" Good understanding of ITSM processes including Incident, Problem, Change, Request, and Knowledge Management.
" Hands-on experience with Creator Workflows/App Engine, Flow Designer, and workflow automation.
" Ability to configure, customize, and troubleshoot ServiceNow applications, forms, catalogs, and integrations.
" Strong scripting knowledge using JavaScript, Business Rules, Script Includes, Client Scripts, and UI Policies.
" Experience integrating ServiceNow with external systems using REST/SOAP APIs and Integration Hub.
" Skilled in resolving production issues, conducting root cause analysis, and driving platform stability.
" Collaborate with business stakeholders to gather requirements and deliver scalable ServiceNow solutions.
" Support platform upgrades, enhancements, and ongoing optimization activities.
" Ensure adherence to ServiceNow development standards, governance, and security best practices.
" Excellent analytical, communication, and stakeholder management skills.
" ServiceNow certifications (CSA, CAD, CIS-ITSM) are preferred.
" Ability to work independently and lead configuration/development activities across multiple projects.

Skills:

• • Strong ServiceNow platform expertise
  • Experience with Now Assist
  • ITSM
  • Creator/Creator Workflows
  • Configuration, troubleshooting, and production enablemen

Key Responsibilities

• Skills:
  • Strong ServiceNow platform expertise
  • Experience with Now Assist
  • ITSM
  • Creator/Creator Workflows
  • Configuration, troubleshooting, and production enablement

For more information and other jobs available please contact our recruitment team at careers@tekfortune.com . To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .