System Administrator (mid)

System Administrator (mid)
Ashburn VA
Pay from : $75,000/yr

MUST :
6+ years of technical experience providing end user support
3+ years of hands-on professional experience working as a Systems Administrator
3+ years of experience supporting / troubleshooting basic network issues
Device firmware and OS patching/upgrades as required
Advanced knowledge and troubleshooting of Microsoft products including Windows Server, Azure, Cloud Computing, desktop operating systems, and hardware
Advanced troubleshooting for server network issues not limited to Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall hardware (routing, switching)
Advanced experience with the management of Citrix Environments including XenApp, XenDesktop and Netscaler products
Familiarity with various storage appliances and technologies used in enterprise installations (iSCSI, RAID, SAN, NAS)
Virtualization design, implementation, and support (VMware, Hyper-V, Xen)
Expertise in Office 365/Azure administration and migrations
Knowledge of SaaS based products, and management of customer licenses
Excellent communication skills both written and verbal
Strong attention to detail and highly analytical
Strong interpersonal skills
Strong documentation skills
Currently hold or be willing and able to obtain the following certifications and willing to get the others in a timely manner : Network+, Security+, CCNA, or MCSE

DUTIES :
The ideal candidate will be knowledgeable in both network and systems administration and troubleshooting
Help resolve complex technical issues directly with customers submitted by phone, email, and onsite
Act as the primary escalation point from tier 1 and tier 2 support technicians
Provide training as needed to the tier 1 and tier 2 support teams
Provide high level customer service to clients when needed
Maintain and update documentation along with creation of technical procedures
Able to be assigned projects, and adhere to schedules for on time completion

  Quadrant is an affirmative action/equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,  status as a protected veteran, or status as an individual with a disability. “Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act“.