Renewal Specialist I

Primary Talent Partners has a new contract opening for a Renewal Specialist I with a technologies company in Vernon Hills, IL. This is a 3-month contract with a potential for extension.

Pay: $25.00 - $28.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.

Description:

• The Renewal Support Specialist is responsible for supporting the renewal process by quoting transactional renewals and collaborating with sales teams to ensure timely and accurate renewal opportunities.
• This role focuses on existing contracts and works closely with partner contacts and internal stakeholders to prepare quotes and respond to inquiries.
• The Specialist contributes to customer satisfaction and operational efficiency through attention to detail and responsiveness.

What you’ll do:

• Quote transactional renewals and respond to inquiries from sales regarding expiring contracts
• Consult with sales to prepare renewal quotes and identify upselling opportunities
• Build and maintain business relationships with sales teams and partner contacts
• Attend partner-specific and renewal-related training sessions
• Collaborate with Product Specialists and partners to support sales efforts
• Maintain responsiveness to sales and customer needs
• Participate in external training and conferences (with manager approval)
• Support renewal operations by managing quote preparation and pipeline tracking

What we expect of you:

• Bachelor’s Degree and 1 year of experience in Renewals, Quotes, Sales Support or a related field OR
• 5 years of experience in Renewals, Quotes, Sales Support OR a related field without a degree
• Proficiency in Microsoft Office Suite
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Attention to detail and accuracy
• Time-management and organizational skills
• Ability to prioritize work under pressure and frequent interruptions
• Willingness to travel up to 10% as needed
• Ability to understand and apply written and verbal instructions
• Experience in technology sales support (preferred)

Note: The role is remote by Chicago land area applicants only as the contractor will have to go into the Chicago office every few weeks.

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

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