Technical Support Analyst 3/IT Hardware Asset Analyst

Technical Support Analyst 3/IT Hardware Asset Analyst

Onsite: VA

About the Job

• Duration: Long term Contract (possibility of extension)
• Location: - Onsite: 1 Hayden Drive, Virginia State University, VA 23806.
• Pay rate: Hourly, depending on experience
• Start Date: 09/21/2026
• End Date: 06/30/2027
• Job ID: 811013

Responsibilities:

• Coordinate the transfer of IT assets between business units with 5 to 7 business days.
• Generate, distribute, & review weekly IT asset management reports.
• Complete ITSM tickets within 7 - 10 business days.
• Monitor the ITSM IT Asset Management queue on a daily basis.

Qualifications:

• Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.
• Correctly Managing ITAM Queue
• Assist With Asset IMAC and PC Refresh process
• Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department
• Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.
• Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.
• Assist in the Reconcile process of Software repository with ISO Approval list on a semi annual basis.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance
• Vision Insurance
• Short Term/Long Term Disability
• Life Insurance
• 401 (K)