Medical Receptionist

Medical Receptionist
Fredericksburg, VA
Pay From: $18.00 per hr

MUST:
1 years of experience in medical office or in a healthcare setting
Must have experience scheduling appointments
Must have strong computer skills
Must have strong attention to detail
Must have strong organizational skills
Must have strong verbal and written communication skills

DUTIES:
Use a multi-line phone system to answer and appropriately route all incoming calls
Conducts follow up calls to patients to discuss the patient's progress and address any concerns
Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member
Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
Assist with daily monitoring of inventory levels of all clinical and office supplies
Daily scanning and uploading of documents in Patient files
Patient interaction at first phone call to consultation, delivering financial quotes and preoperative coordination of surgery
Obtains patient's vitals
Prepares laboratory order forms
Obtains patient laboratory results
Assists physician or mid-level practitioner with patient referrals to other healthcare professionals
Documents patient progress notes in the patient chart and/or EMR
Performs other clinical duties as required Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .