Mindlance API Integration Specialist in Cupertino, CA | 1310140516

Verified Pay check_circle	$72.01 per hour
Hours	Full-time, Part-time
Location	Cupertino, CA 95014 Cupertino, California open_in_new

Verified Pay check_circle

$72.01 per hour

Hours

Full-time, Part-time

Location

API Integration Specialist
WW Support and Coordination

Support customer (partner) queries and concerns with regard to Security Solution implementation
Provide support and standards for in-geo integration solutions engineers
Respond to support escalations from partners and in-region teams so that resolution is achieved as per defined SLAs
Monitor customer issue trackers and prioritize tickets with engineering teams (be a customer advocate to internal cross functional teams)
Manage the device security lab in Cupertino, including setting up of test environments, onboarding devices into the test environments, OS configuration and test execution
Develop standardized testing process documentation and testing coverage model spanning all related engineering teams

Core Feature Testing

Validating Client features including API calls, Server changes and new features in the UAT environment ensuring product meets requirements
Partner with regional solution engineers, sales leadership and field teams to gather and understand partner specific nuances, supply chain and implementation differences.
Develop detailed test plans for the different functions and scenarios
Execute tests as per plans to validate new requirements and regression scenarios
Develop automation for regression testing

API Integration Specialist