Patient Service Representative

Patient Service Representative

Location:

Baltimore, MD

Pay:

$19.00/hr

Work Environment

This is a fully onsite position in a busy outpatient clinic. The ideal candidate will be comfortable working in a fast-paced healthcare setting, providing exceptional customer service while managing a high volume of patient interactions. Business casual attire is required.

Schedule

• Monday - Friday
• 8:30 AM - 5:00 PM

Compensation and Benefits

Pay Rate:

$19.00/hr

Duration:

6-Month Contract-to-Hire

If eligible, benefits may include:

• Medical, Dental, Vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Voluntary Life & AD&D (employee + dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)

About the Role

We are seeking a Patient Service Representative to support patient registration and front office operations in a high-volume outpatient clinic. This role is responsible for greeting patients, scheduling appointments, verifying insurance information, answering phones, and ensuring a positive patient experience. The ideal candidate will have strong healthcare customer service experience, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities

• Register new and existing patients accurately and efficiently.
• Check patients in and out while verifying insurance information.
• Provide exceptional customer service to patients, families, and visitors.
• Answer incoming phone calls and assist with patient inquiries.
• Schedule appointments and follow-up visits.
• Coordinate with providers and clinic staff to ensure timely patient flow.
• Maintain and update patient information within the EMR system.
• Support daily front desk and administrative operations.

Required Skills & Experience

• High School Diploma or GED required.
• Minimum of 2 years of healthcare customer service, patient registration, front desk, medical receptionist, medical secretary, or patient scheduling experience.
• Strong patient registration and insurance verification experience.
• Excellent phone etiquette and communication skills.
• Strong computer and administrative skills.
• Ability to work effectively in a fast-paced clinical environment.

Top Skills Must Haves:

• Patient Registration
• Healthcare Customer Service
• Patient Scheduling
• Insurance Verification
• EMR/EHR Experience
• Phone Support
• Administrative Support

Nice-to-Have Skills:

• Epic EMR experience
• Medical records experience
• Outpatient clinic experience
• High-volume healthcare office experience

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Baltimore, MD.

This position is anticipated to close on Nov 12, 2026.

This is a fully onsite position in Baltimore,MD.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.